DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

Address:  1789 West Jefferson Street, Phoenix, Arizona

Salary: $29.00 - $32.00 

Grade: 22

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) is seeking an experienced and highly motivated individual to join our team as a Statewide Programs Manager with the Workforce Development Administration. This position is responsible for:

Monitoring and evaluating local programs to ensure effective and efficient delivery of services in the area, focusing on the areas outlined by the Department of Labor (DOL) and Food and Nutrition Services as they relate to the Workforce Administration Program. Developing and monitoring corrective action plans as necessary. Evaluating staff performance to ensure goals and objectives are being met. Resolving personnel issues and personnel resource matters. Monitoring and allocating resources to maximize service delivery to customers. Responding to public and program inquiries, customer concerns, and/or providing program information and public relations as appropriate. Travel is required to conduct planning activities for overall operations and organize quarterly meetings for agriculture employers and community partners, to participate in inter/intra agency management sessions, local workforce boards, chamber of commerce meetings, and/or all employer outreach opportunities, and to lead or participate in special projects, committees, or trainings as assigned.

Knowledge of:

• State & Federal laws, regulations, and policies related to public employment, planning, budgeting, community resources, social service systems, Equal Employment Opportunity Laws, Federal and State labor laws, labor relations, Work Opportunity Tax Credit, Reemployment Services, Trade Assistance Act policy and procedures, national, state, and local labor market information
• The Workforce Investment Act, community based organizations, personnel rules, training techniques, department, division, and program policies and procedures
• Local office procedures
• Federal, State, and Local legislative process of DES programs

Skill in:

• Oral, written, and interpersonal communication
• Analytical problem solving
• Human relations
• Negotiating
• Decision-making
• Time management
• Leadership
• Math and computation
• Listening
• Organization
• Teaching and Public Speaking
• Statistical and programmatic information gathering
• Data gathering, evaluation, interpretation, and reporting

Ability to:

• Be adaptable and flexible
• Stay on task and complete long-term projects
• Think strategically and apply abstract principles and goals
• Manage projects effectively with attention to detail
• Facilitate and lead meetings
• Make independent decisions.

Management experience of supervisors, managing diverse, remote teams, performance management, demonstrates critical thinking.

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12). Individuals may be required to use their personal motor vehicle.

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
-Affordable Health, Dental, Vision and Life and Disability Insurance
-10 holidays per year
-Paid Vacation and Sick time off - start earning it your 1st day
-Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
-Contribute to, and participate in the Arizona State Retirement System
-Ride Share and Public Transit Subsidy
-Career Advancement Opportunities
-Tuition reimbursement
-Opportunity to work remotely (home office) on an ad-hoc basis

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

If you have any questions regarding this position, please contact Vanessa Sapp at vsapp@azdes.gov.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-737-7516.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.