What are the responsibilities and job description for the Community Nurse Coordinator (40 Hour) Hybrid #260123-1538FP-001 position at State of Connecticut?
Introduction
Are you a Registered Nurse with three (3) years of experience in a position involving home healthcare, nursing homes or other community-based nursing programs with two (2) years of experience in the areas of client care plans or utilization review? If so, we invite you to take this opportunity to join our team!
The State of Connecticut , Department of Social Services ( DSS ) – Division of Health Servicers – is accepting applications for two (2) full-time Community Nurse Coordinator positions located in Hartford, CT.
New! Connecticut has joined the Nurse Licensure Compact effective October 1, 2025. Visit Nurse Licensure Compact for more details.
We welcome you to be part of a comprehensive team of caring professionals dedicated to helping clients and patients achieve success. As a Community Nurse Coordinator, you will have the opportunity to truly make a difference in the public sector and Make an ImpaCT as a Registered Professional Nurse for the State of Connecticut. If you are passionate about advocacy, care coordination, and improving health outcomes, we encourage you to apply today!
In this role, you will provide consultation and case management services to clients, family members, access agencies, and health care providers. You will coordinate and authorize services, evaluate the clinical and cost appropriateness of medical, social, and behavioral health care, and conduct case reviews to ensure quality and compliance. The Community Nurse Coordinator serves as a vital resource and liaison, supporting clients’ rights and responsibilities, reviewing and authorizing medical services and equipment, completing health assessments, and ensuring care plans meet state and federal requirements. This position also offers opportunities to participate in quality assessments, complaint investigations, fair hearings, and policy recommendations—making your expertise and voice an essential part of the care system.
Position Highlights
DSS has a mission that we, along with our partners, provide person-centered programs and services to enhance the well-being of individuals, families and communities. DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options.
About The State Of Connecticut
Living in Connecticut allows you to live with mountains, forests, ocean fronts, rivers, and a wonderful green countryside right at your doorstep. The state has charm, elegance, and a high standard of living. Our school systems offer an outstanding education, and our communities are among the safest in the country. Connecticut experiences all four seasons and gives you the option to choose living in sophisticated country-life or living in the center of a lively city.
We encourage you to come see all that Connecticut has to offer by joining the DCF team!
Selection Plan
For Assistance In Applying
Check out our Applicant Tips on How to Apply ! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.
Before You Apply
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at Rocky.Young@ct.gov
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Social Services, Home and Community Based Services unit this class is accountable for independently performing a full range of tasks associated with the provision of professional nursing consultation to access agencies who provide case management services to consumers and their families regarding social services program-based healthcare services.
EXAMPLES OF DUTIES
Three (3) years of experience as a Registered Nurse in a position involving home healthcare, nursing homes or other community based nursing program.
Minimum Qualifications - Special Experience
Two (2) years of the General Experience must have been in the areas of client care plans or utilization review.
NOTE: For state employees this experience is interpreted at the level of a Nurse.
Minimum Qualifications - Substitutions Allowed
A Bachelor's degree in nursing may be substituted for one (1) year of the General Experience.
Special Requirements
In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
Are you a Registered Nurse with three (3) years of experience in a position involving home healthcare, nursing homes or other community-based nursing programs with two (2) years of experience in the areas of client care plans or utilization review? If so, we invite you to take this opportunity to join our team!
The State of Connecticut , Department of Social Services ( DSS ) – Division of Health Servicers – is accepting applications for two (2) full-time Community Nurse Coordinator positions located in Hartford, CT.
New! Connecticut has joined the Nurse Licensure Compact effective October 1, 2025. Visit Nurse Licensure Compact for more details.
We welcome you to be part of a comprehensive team of caring professionals dedicated to helping clients and patients achieve success. As a Community Nurse Coordinator, you will have the opportunity to truly make a difference in the public sector and Make an ImpaCT as a Registered Professional Nurse for the State of Connecticut. If you are passionate about advocacy, care coordination, and improving health outcomes, we encourage you to apply today!
In this role, you will provide consultation and case management services to clients, family members, access agencies, and health care providers. You will coordinate and authorize services, evaluate the clinical and cost appropriateness of medical, social, and behavioral health care, and conduct case reviews to ensure quality and compliance. The Community Nurse Coordinator serves as a vital resource and liaison, supporting clients’ rights and responsibilities, reviewing and authorizing medical services and equipment, completing health assessments, and ensuring care plans meet state and federal requirements. This position also offers opportunities to participate in quality assessments, complaint investigations, fair hearings, and policy recommendations—making your expertise and voice an essential part of the care system.
Position Highlights
- Location: 55 Farmington Avenue, Hartford
- Full-time | 1st Shift 40 Hours per week
- Monday – Friday | 8:00 am – 4:30 pm
- Please note: Position may be hybrid upon conclusion of a successful working test period.
- View our State Employee Benefits Overview page!
- Professional growth and paid professional development opportunities.
- A healthy work-life balance to all employees!
- The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
DSS has a mission that we, along with our partners, provide person-centered programs and services to enhance the well-being of individuals, families and communities. DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options.
About The State Of Connecticut
Living in Connecticut allows you to live with mountains, forests, ocean fronts, rivers, and a wonderful green countryside right at your doorstep. The state has charm, elegance, and a high standard of living. Our school systems offer an outstanding education, and our communities are among the safest in the country. Connecticut experiences all four seasons and gives you the option to choose living in sophisticated country-life or living in the center of a lively city.
We encourage you to come see all that Connecticut has to offer by joining the DCF team!
Selection Plan
For Assistance In Applying
Check out our Applicant Tips on How to Apply ! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.
Before You Apply
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
- Resume Policy: Per Public Act 21-69 , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov .
- Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- Note : The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
- Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics .
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at Rocky.Young@ct.gov
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Social Services, Home and Community Based Services unit this class is accountable for independently performing a full range of tasks associated with the provision of professional nursing consultation to access agencies who provide case management services to consumers and their families regarding social services program-based healthcare services.
EXAMPLES OF DUTIES
- Provide consultation and case management to access agencies, health care providers, clients and family members;
- Coordinates authorization of delivery of services with access agencies;
- Evaluates cost and clinical appropriateness of medical, social and behavioral health aspects of care;
- Conducts health care case reviews for quality and care management;
- Reviews and approves or denies prior authorization requests for services;
- Serves as a resource to clients and health insurance companies regarding rights and responsibilities;
- Serves as liaison with internal agency contacts and outside providers regarding program policies and procedures;
- Completes health screen assessment and determines level of care eligibility;
- Evaluates care plan to ensure compliance with cost caps and federal regulations;
- Reviews, evaluates and authorizes requests for medical services and equipment for clients;
- Investigates client complaints;
- May conduct on site quality assessment and/or compliance review;
- May represent the department in fair hearings related to medical necessity determination of nursing facility level of care;
- May make recommendations for policy changes;
- Performs related duties as required.
- Considerable knowledge of principles and practices of nursing care administration for variety of specialties with varied settings;
- Knowledge of
- relevant state and federal laws, statutes and regulations;
- relevant agency policy and procedures;
- managed care practices;
- principles and practices pertinent to community processes;
- state and federal and local health agencies and programs;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to
- problem solve;
- understand and communicate health programs;
- utilize computer software.
Three (3) years of experience as a Registered Nurse in a position involving home healthcare, nursing homes or other community based nursing program.
Minimum Qualifications - Special Experience
Two (2) years of the General Experience must have been in the areas of client care plans or utilization review.
NOTE: For state employees this experience is interpreted at the level of a Nurse.
Minimum Qualifications - Substitutions Allowed
A Bachelor's degree in nursing may be substituted for one (1) year of the General Experience.
Special Requirements
- Incumbent in this class must possess and retain a license as a Registered Nurse in Connecticut OR hold a Multistate or Compact Registered Nurse license.
- Incumbent in this class may be required to travel.
- Incumbents in this class may be required to possess a valid Motor Vehicle Operator's license.
In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.