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Support Service Worker

State of Illinois
Rushville, IL Full Time
POSTED ON 1/17/2024 CLOSED ON 1/29/2024

What are the responsibilities and job description for the Support Service Worker position at State of Illinois?

Agency: Department of Human Services

Opening Date: 01/16/2024
Closing Date/Time: 01/29/2024
Salary: Anticipated Salary: $3,434 - $4,522 per month ($41,208 - $54,264 per year)
Job Type: Salaried Full Time
County: Schuyler
Number of Vacancies: 1
Plan/BU: RC009

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number: 10-88-33360

Position Overview

The Division of Mental Health is seeking to hire a Support Service Worker for the Treatment and Detention Facility (TDF) located in Rushville, Illinois to perform routine, repetitive unskilled manual tasks associated with support services. Performs support service functions in laundry, housekeeping, exterior building, campus cleanup and/or clothing services using standard equipment and machinery.

Job Responsibilities

  • Performs routine, repetitive unskilled manual tasks associated with support services at the Treatment and Detention Facility.

  • Gathers, segregates and checks linens for foreign objects, other personal items and contraband.

  • Exercises safety precautions in the use and handling of supplies, tools and equipment.

  • Performs simple clerical record keeping tasks pertaining to activities performed.

  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of High School supplemented by six (6) months experience in the support service functional area to which assigned.

Conditions of Employment

  • Requires the ability to work after business hours weekends and holidays.
  • Requires the ability to utilize office equipment, including personal computers.
  • Requires the ability to perform heavy physical work.
  • Requires ability to pass the IDHS background check.
  • Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 8:00am-4:00pm Tuesday-Saturday
Work Location: 17019 County Farm Rd Rushville, IL 62681-4042

Division of Mental Health

Treatment and Detention Facility

Rehabilitation Services

Agency Contact: DHS.HiringUnit@Illinois.gov

Job Family: Building, Fleet & Institutional Support

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx


APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Salary : $41,208 - $54,264

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