Administrative Support Assistant 3 (00026)

Job Description

The Iowa Corrections Learning Center is seeking qualified candidates for the position of Administrative Support Assistant 3 to serve as the primary lead in the learning management system (LMS), Docebo.

The Administrative Support Assistant 3 responds to users requests for assistance, schedules courses and trouble shoots issues in the LMS; gathers training data necessary to prepare monthly and annual reports; and provides support to the ICLC Director and the DOC Training Specialists.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
  
  

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Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.