What are the responsibilities and job description for the IT Business Analyst - ITS3 position at State of Minnesota - Minnesota IT Services?
Job Details
Working Title: IT Business Analyst
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services
- Job ID: 89945
- Location: St. Paul
- Telework Eligible: Yes #LI-Hybrid
- Full/Part Time: Full-Time
- Regular/Temporary: Limited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 01/28/2026
- Closing Date: 02/03/2026
- Hiring Agency/Seniority Unit: Minnesota IT Services
- Division/Unit: Department of Employment and Economic Development
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually
- Job Class Option: Business Analyst
- Classified Status: Unclassified
- Bargaining Unit/Union: 214 - Professional Employee (MAPE)
- End Date: 2026-2027
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities: No
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800 professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.
Job Summary
- This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.
As an IT Business Analyst, you will perform IT business analysis functions supporting the development of IT application projects. You will use a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization to document requirements and to recommend solutions that enable projects to be successful and goals to be met. You will also work as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop. This includes working with development team members by collaborating on the development, testing, deployment, and adoption of solutions. In addition, you will be responsible for communicating and consulting with system user populations concerning system changes and implementation planning for changes and releases. This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
This position requires an employee to be onsite at 180 E 5th St Suite 1200 St. Paul, MN 55101, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Qualifications
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here.
This position requires a minimum of three (3) years of experience performing IT business analysis functions. Experience must include:
- Experience as a Business Analyst working in fast-paced, collaborative project environments, demonstrating adaptability, flexibility, and responsiveness to change.
- Experience gathering, analyzing, documenting, and communicating business and system requirements, including leading efforts related to user stories, system specifications, and project documentation to support system development and appropriate resource allocation, including labor, hardware, and software.
- Ability to plan, lead, and prioritize work, including estimating effort, timelines, and resource needs; prioritizing multiple deadlines; working independently; recommending practical solutions to emerging issues; and offering guidance and support based on professional experience to help less tenured BA team members overcome challenges and successfully complete their assignments.
- Experience collaborating with and facilitating discussions among diverse stakeholders and project team members to support process discovery, requirements gathering, and solution implementation.
- Strong communication and customer service skills, including the ability to translate technical concepts for non-technical audiences, present complex information clearly, actively listen, and communicate proactively.
- Demonstrated ability to communication clearly and effectively in a manner that facilitates mutual understanding.
- A customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in information technology (IT) or an IT relate field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months.
Preferred Qualifications
- Experience working in a fast-paced environment gathering requirements to benefit system builds and writing detailed user stories and helping business partners elicit and document standard operating procedures.
- Practical or Work Experience with
- Within Agile project methodologies
- Requirements gathering, planning, and implementation of various vendor SaaS solutions.
- Mentoring and encouraging the development of less senior project team members.
- Advanced knowledge and experience with the Microsoft Suite of tools, SharePoint, Power Apps, AWS Connect, Microsoft Azure, and Azure Services (e.g., cloud technologies, managed databases, API Manager).
- Experience writing and conducting tests for requirements and system specifications.
- Experience working with or navigating State or Federal Government policies, standards, restrictions, and statutes.
- Diverse work experience, with examples that demonstrate your adaptability, eagerness to continually learn, and expand your skills.
- Demonstrated enthusiasm for wearing many hats in a project group, approaching your work with an open mind, and dedication to collaboratively seeking solutions.
Additional Requirements
- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Reference Check
- Social Security and Address Verification
- Education Verification
- Driver's License Record Check
- Other legally required checks
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Jessica Lang at jessica.lang@state.mn.us
- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: Jessica.Lang@state.mn.us
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
About Minnesota IT Services
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $69,697 - $114,568