What are the responsibilities and job description for the Field Support Manager position at State of Missouri?
Job Location: Based within Jackson County
Why you’ll love this position:
Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!
Jackson County has a leadership opening for a Social Services Administrator covering Child Abuse and Neglect response and FCS services. This position is a member of the region's management team and will directly supervise 1 Area Supervisor, 1 Specialist, and 1 FCS supervisor. Teams under supervision of the manager are located at 8800 E 63rd Street, Raytown, MO. Project Management, Community collaboration, relationships with contracted providers and relationships with court partners are key components to program success.
What you’ll do:
- Directs or assists in the overall planning, development and administration of social service programs such as: child abuse/neglect, foster care, adoption, permanency planning; family-centered services; prevention of juvenile delinquency; care, treatment and education of youth within the department’s custody specifics; self-sufficiency assistance, employment and related support services; educational and independent living services for the blind and visually impaired; health insurance/Medicaid; provider services; or the location of non-custodial parents, paternity establishment, and the enforcement and/or modification of child support and medical support orders for children.
- Reviews and/or revises programs in area of responsibility to ensure compliance with laws, regulations, policies, plans, and procedures.
- Oversees programs such as community-based services, case management, and treatment systems.
- Conducts investigations, special studies, and prepares or reviews reports and related information to evaluate existing organizations, policies, procedures, and practices as related to the assigned program.
- Negotiates or administers contracts, grants, and cooperative agreements with federal, state, local, and community organizations.
All you need for success:
Desired Skills:
- This position is expected to work 8:00 a.m. to 5:00 p.m. Monday – Friday and will work after hours as necessary
- Comprehensive knowledge of principles and practices of administration and management in a public social welfare agency.
- Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, policies and procedures as related to the assigned program.
- Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency.
Qualifications:
A Bachelor’s degree from an accredited college or university, preferably a degree in Social Work or comparable human services field;
and
Four or more years of professional experience in protective services for children; self-sufficiency/income maintenance; child support; in-home services; programs for blind or visually impaired persons; Medicaid or other health insurance programs; nursing; health care or health delivery system; pharmacy or pharmacology; treatment and education of adjudicated juveniles; juvenile delinquency prevention programs; or resource, financial or legal investigations.
(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.)
(Earned graduate credit hours from an accredited college or university in the specified areas may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned credit hours for one year.)
More reasons to love this position:
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
If you experience an accessibility issue while applying at mocareers.mo.gov, please contact:
Courtney Hall at 573-526-0416 or Courtney.A.Hall@dss.mo.gov
If you have questions about this position please contact: CD-HR@dss.mo.gov
The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.