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Custody Mediation Program Assistant

State of North Carolina
Cumberland, NC Other
POSTED ON 8/5/2025 CLOSED ON 9/5/2025

What are the responsibilities and job description for the Custody Mediation Program Assistant position at State of North Carolina?



SALARY GRADE:  Grade 14

The Custody Mediation Program Assistant provides administrative and office management support to the Custody and Visitation Mediator in Cumberland County in accordance with G.S. 50-13.1 for cases involving custody/visitation.  

Responsibilities include maintaining client and program records, logging and compiling data, preparing and maintaining legal documents, maintaining court calendar of incoming cases and case reviews, and notifying appropriate parties of same.Knowledge of:  the importance of legal notice requirements; office practices and procedures to organize and maintain the office; and the Custody Mediation program as to its purpose, objectives and responsibilities to communicate the program to clients and the public.

Skills in: word processing; grammar and punctuation; and Microsoft Office, Word, Excel, and Outlook.

Ability to:  apply specific rules and regulations to process and maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; schedule and coordinate a variety of appointments and meetings; handle situations constructively, confidentially and with professional demeanor; listen attentively with tact and diplomacy; and effectively use computer software available to the office.
High school diploma or GED and three (3) years of administrative office experience; or completion of a two-year secretarial science or business administration associate degree program and one (1) year of responsible administrative office experience; or an equivalent combination of education and experience.



Attach cover letter and résumé.
Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
 
All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:

E-Verify Participation
E-Verify Participation (Spanish)

Right to Work
Right to Work (Spanish)


Charmaine Leeks
NC Administrative Office of the Courts
Human Resources Division
https://www.nccourts.gov/about/about-judicial-branch/careers

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