Individual Income Tax Supervisor

Individual Income Tax Supervisor-Income Tax Accounts

Salary- $68,000.00

Why you’ll love it here!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

Benefits

There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.
  
  

GENERAL FUNCTION

The Income Tax Supervisor plays a critical role in supervising and leading the direction of one or more sections in the Income Tax Accounts (ITA) Division of the Oklahoma Tax Commission (OTC). This position is responsible for providing direct leadership and oversight for the daily operations of one section of the ITA Division. The Income Tax Supervisor will perform supervisory functions including evaluating performance, making recommendations on disciplinary actions, providing for employee development, and approving time off.

Typical Functions

The functions performed by employees in this job family will vary by level, but may include the following:

General

• Provides leadership and supervision to one section in the ITA Division
• Appropriately addresses internal and external customer issues while respecting business needs
• Administers applicable laws, regulations, procedures, and financial, and administrative controls
• Evaluates relevant data and aspects of situations and make appropriate decisions
• Coordinates the work of the section while also communicating with other sections based upon peak times and needed assistance
• Identifies the most appropriate method to complete tasks and meet deadlines
• Assigns tasks and directs employees in consideration of deadlines
• Counsels subordinates and evaluates performance to ensure continued skill development, knowledge acquisition, and quality professional standards
• Reviews the work and progress of section personnel for accuracy and quality control
• Reviews, evaluates, and quantifies productivity and streamlines processes to improve processing time
• Develops a culture of continuous improvement by evaluating, quantifying, and implementing new solutions
• Develops briefings, presentations, reports, and conduct data analysis
• Creates and updates procedures and training materials
• Coordinates, assigns, directs, and reviews the work of team members in consideration of the workload
• Creates and updates training material
• Assists or assigns high-level personnel in training lower-level or new co-workers
  
  

Duties

This specific position will support the following section of the Income Tax Accounts Division with additional duties that will vary by level, but may include the following:

Individual Income Tax – Level II

• Examines, investigates, and reviews records, reports, and management practices to ensure legal compliance with state rules and statutes
• Conducts review of returns for accuracy and processes corresponding refunds and bills
• Advises taxpayers and legal representatives concerning the interpretations and applications of the tax laws and rules and in the preparation/completion of tax reports
• Performs reviews of returns that are systemically identified to determine compliance with laws, rules, and regulations
• Prepares adjustment letters to accurately explain errors and balances
• Reviews applicable laws, regulations, procedures, and financial and administrative controls
• Coordinates the income tax return, billing, and refund processes and activities in a fast paced work environment
  
  

Complexity Of Knowledge, Skills, And Abilities

Knowledge of

• The Income Tax Accounts Division, and its function at a high level
• Accounting and auditing methods and systems
• Generally accepted accounting standards and procedures
• Computer technology principles, terminology, and automated systems
  
  

Skills in

• Proficient in computer and applicable software and Microsoft Office
• Detailed-oriented with analytical reasoning skills
• Interpersonal skills
• Communication, both verbal and written
• Proficient analytical, critical thinking and problem-solving abilities
• Active listening
• Exceptional attention to detail
  
  

Ability to

• Analyze data and apply rules and statutes to correctly process incoming returns
• Monitor and evaluate employees and process performance and communicate statistical results both written and verbally
• Learn, process information, and solve problems independently and in a team setting
• Coordinate the flow of relevant information throughout the agency
• Promote a team atmosphere of respect for all team members and work well with co-workers and leadership
  
  

LEVEL DESCRIPTORS

The Income Tax Supervisor job family has two levels, which are distinguished by the complexity of assignments, the level of expertise required to perform the duties assigned, and the responsibility for providing leadership to others.

Minimum Qualifications

Level I & II

Education And Experience Requirements At This Level Consist Of

• A bachelor’s degree in accounting, finance, business or public administration; or closely related field; PLUS three years of experience in auditing, accounting, finance, business administration or closely related field
• OR seven years of experience in auditing, accounting, finance, business administration or closely related field
• OR an equivalent combination of education and experience
  
  

Special Requirements

This position may require occasional travel. Applicants must have reliable transportation and be willing and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma State Driver’s License is also required.

Core work hours for the Oklahoma Tax Commission are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency.

Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to BOTH work on-site and telework at an off-site location, generally in the applicant’s home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.