Intensive Care Coordinator - Salt Lake Region

This position fills the Intensive Care Coordinator role in the Salt Lake County region. The Utah Department of Health and Human Services works to ensure children, families and adults in Utah communities are receiving the support they need to lead safe and healthy lives. Intensive Care Coordinators exercise independent judgment and discretion in assessing and providing direct in-home and community based support through the High Fidelity Wraparound process; recommend appropriate intervention, document all activities on behalf of families and youth, complete assessments and prepare other related reports; develop wraparound plans and crisis prevention plans and document progress; may coordinate provider services and ensure the quality of services for youth and families; may perform on-call services under supervisor's direction, as needed. Some positions may require previous experience with the community or with children who have complex needs.

• May require Utah licensure as a Social Service Worker. 
• Some positions may require previous experience with the community or with children who have complex needs.

Principal Duties
The Intensive Care Coordinator includes the following responsibilities:

• Ensuring that fidelity standards of the High Fidelity Wraparound (HFW) work is adhered to by turning in work and receiving performance based feedback on skill sets.
• Becoming proficient in the HFW model within the first 12 months of employment. This includes thorough documentation review, video-recording meetings to ensure fidelity indicators are met and discussing feedback about High Fidelity Wraparound framework with role coach and/or Regional Coordinator.
• Coordinating HFW services for families: utilize a strengths based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes.
• Providing regular communication and close collaboration with multiple community partners (e.g. Juvenile Court, Division of Juvenile Justice Services, Division of Services for People with Disabilities and Local Mental Health and Substance Use Disorder Treatment Facilities).
• Coordinating and referring services of community resources, placement providers, collateral agencies, the court, and/or other community partners with families or youth receiving services.
• Preparing detailed case documentation including: opening and closing referral records and completing assessments, Strengths Needs & Cultural Discoveries, Wraparound Plans, contact notes, safety and crisis prevention plans, and correspondence, etc.
• Preparing wraparound plan with families and agency partners with measurable outcomes and time bound specific objectives.
• Providing families with information concerning the wraparound teaming process, resources, supports, services, goals and expectations.
• Providing facilitation and coordination of high fidelity wraparound and follow through for youth involved in multiple systems.

The Ideal Candidate
The model candidate for this position is someone who:

• Has 2 or more years experience of human services experience including juvenile delinquency and/or child welfare; writing court reports, and/or working with community partners involved in the juvenile justice or child welfare process
• Has a Bachelor’s level degree or the equivalent to a Bachelor’s degree in experience in any human services related field with a minimum of two years of full-time work providing direct services to families of children, OR an Associate's degree or the equivalent to an Associate’s degree in experience in any field with a minimum 2 years of providing High Fidelity Wraparound to families
• Has experience implementing High-Fidelity Wraparound.
• Has an active Social Service Worker license or is planning on obtaining a license in the state of Utah.
• is passionate about helping families receive the support and services they need.
• Works with people in a manner which shows respect, sensitivity, tact, and professionalism
• Loves interacting with community agencies

Why You Should Join Our Team
You will not only work with a great and energetic team, but you will also receive great benefits. Click here to see the variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program the State of Utah offers.

The Agency
The office of Coordinated Care & Regional Supports are part of the Department of Health and Human Services.  For more information on the Department of Human Services, please click here.

• Only applicants invited to interview will be contacted.  
• Risks which require the use of special safety precautions and/or equipment, e.g., working around operating machines, working with contagious diseases or hazardous chemicals, etc.
• Work requires physical exertion. May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• Be aware that salary ranges specified reflect a minimum starting and top of range dollar amount. Actual rate per hour will be determined by evaluation of qualifications and skills of the individual and the availability of monies through budget and grants or by following DHRM rule.
• If offered this position, your continued employment will be contingent upon passing a background check and review. There will be no cost to you.

Salary : $20 - $30