Demo

Management Analyst 4

State of Washington Dept. of Enterprise Services
Olympia, WA Full Time
POSTED ON 5/1/2024 CLOSED ON 5/13/2024

What are the responsibilities and job description for the Management Analyst 4 position at State of Washington Dept. of Enterprise Services?

Description

Management Analyst 4
Full-time | Permanent
Monday - Friday | 8AM - 5PM
Union Represented | WFSE

About the position
The Management Analyst 4 (MA4) will support the Buildings & Grounds Division by providing senior level professional analysis in all aspects of business management. The position conducts multi-dimensional research and analysis, formulating recommendations, and coordinating implementation of ongoing evaluation of programs and strategic and long-range planning activities. This role will provide consultation to executive management in developing policies and streamlining procedures and aids in leading agency process improvement teams. You will also be expected to support other management teams by helping to track metrics and by resolving a variety of management issues. Your advanced knowledge of using Excel and basic SQL skills will be essential to developing complex reports, charts, graphs and other reporting tools. Work should be completed in a timely and efficient manner adhering to strict deadlines and expectations for accurate, high-quality work. The selected incumbent will be expected to assist with ongoing projects and will help in researching, planning, developing and instituting improvements of new business systems, migration of old mission critical business systems, and enhancement of existing ones.

This position must interact with program managers, B&G staff members, other members from DES divisions, public agencies, professional consultants, contractors, and the general public. Work is assigned both in writing and verbally depending on the assignment.

This position is recognized as Continuity of Operations Plans (COOP) Designation – for Disaster or Emergency Recovery. See the Supplemental section for more information.

To learn more about this job contact the recruiter rachel.vaughan@des.wa.gov and request to have the full job description emailed.

About the Division
The Buildings & Grounds Division (B&G) is responsible for the Capitol Campus and Department of Enterprise Services (DES) managed building operations, stewardship, and historic preservation. B&G provides service to over 42 agencies, maintains, operates and preserves the 486-acre state Capitol Campus in Olympia, including more than 28 buildings, 18 public monuments, over 6,000 parking stalls, four state parks and a 260-acre lake. B&G executes these responsibilities through the following service programs: Facilities Operations, Grounds Operations, Leadership and Admin, Maintenance & Repairs, Support Services (Custodial).

You should consider joining the Department of Enterprise Services because we have great employee benefits, and depending on your position, we offer flexible work schedules!
Our agency is also a second chance employer! We truly support a work-life balance!
The Department of Enterprise Services offers:

  • A great total compensation and benefits package
  • Paid Vacation, Leave, and Holidays
  • A healthy work/life balance, which may include flexible work schedules
  • An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work
  • Access to several state business resource groups including the Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, and Washington Immigrant Network
  • Supported growth and development opportunities; and
  • Opportunities to serve your community through meaningful work

Who we are

The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government for a sustainable and just future. Learn more about DES.

Duties

Some of what you will be doing


Collaborate with senior management in development and institution of software system improvements
  • Implement improvements of current Mainsaver software system
  • Perform system testing, data auditing and cleanup, and aid in training sessions, development of instructional materials and implementation of new processes and features
Collaborate with senior management in initiation, planning, execution, monitoring and closing of projects
  • Procure resources, schedule project meetings, communicating with project stakeholders
Process and manage requested updates to Preventative Maintenance program
  • Serve as primary contact for team members requesting changes to preventative maintenance work order or schedules
Collaborate with internal team(s), other divisions, customers, and vendors
  • Use interpersonal skills to facilitate communication and success with a diverse group of people in a variety of roles
  • Attend meetings that may include internal staff, staff from other divisions or agencies, internal or external customers or vendors
Other duties as assigned in support of the Buildings & Grounds Division
  • Extract, manipulate and synthesize data for complex analysis, reports, or other tasks in support of senior management and program initiatives
  • Demonstrate advanced Excel, strong grammar and editing, and basic SQL skills in the development of complex reports, charts, graphs, and other reporting tools
Serve as primary backup for Supervisor
  • Attend meetings, take notes, provide backup, and represent supervisor as needed when they are not available due to conflicting responsibilities

Qualifications

Required Qualifications:

  • Bachelor’s degree in business administration, public administration, law, engineering, information technology, or related field
    AND
  • Four (4) years’ experience in conducting research and analyzing policies, laws, rules, or regulation, or analyzing and reporting on performance analysis
  • Proficient knowledge in using Microsoft Office: Word, Excel, and Outlook
  • Ability to learn and be proficient in other computer programs as necessary to monitor, track and evaluate data
  • Demonstrated expert-level writing and communications skills, with attention to detail in formatting and editing reports, correspondence, and other documents
**Note: Equivalent education and experience may be considered for qualifications**

AND
Incumbents to this position must possess and demonstrate the following DEI competencies:
  • Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace
  • Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment
  • Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment
  • Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community
  • Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization
_____
Preferred/Desired Qualifications
  • Basic working knowledge of Microsoft: SharePoint, Viso and Power BI
  • In-depth knowledge of government organization and administrative procedures
  • Ability to achieve excellent results with little need of oversight; earns the trust, respect and confidence of coworkers and customers through consistent forthrightness and professionalism in all interaction
  • Knowledge of the state’s legislative and budgeting processes
  • Familiarity with building management processes, procedures, and maintenance needs
  • Familiarity with legal contracts and/or real estate services practices

Supplemental Information

Required Application Documentation
We are looking for evidence in your application materials that you have the education, experience, skills, and abilities indicated in this job posting. The information you provide will be used as a basis for deciding who will be selected for the next step in the process.

An incomplete application packet may automatically be disqualified. Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
  • A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting
  • A current resume, detailing experience, and education; and
  • A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

Please do not attach any documents that include photos or private information (social security number, year of birth, etc.).
_____
Working Conditions
Physical Work Location | 1115 Washington Street SE Olympia, WA

Environment
| Work is performed indoors

Schedule |
Monday - Friday | 8am to 5:00pm | Flexible work schedule upon management approval

Travel |
Occasional travel

Customer Interaction |
Frequent contact with customers

Other |
As listed above in the job description, this position is recognized as Continuity of Operations Plans (COOP) Designation – for Disaster or Emergency Recovery. This means that during a recognized emergency, duties may be different from normal duties and would be temporary in nature, lasting only as long as necessary to resume normal operations. You may be required to perform the following during a recognized emergency/disaster:
  • Report for duty on short notice for the specified timeframe
  • Report to duty outside of normally scheduled work hours and workdays
  • Report to a duty station that is different from the official duty station
_____
Conditions of Employment:
  • Union Inclusion: This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).
  • Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Opportunity for All
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Contact Information
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Rachel Vaughan by email rachel.vaughan@des.wa.gov or jobs@des.wa.gov.

Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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