What are the responsibilities and job description for the Collector III position at Stellantis Financial Services US?
About Stellantis:
Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of
movement for all through distinctive, appealing, affordable and sustainable mobility solutions.
Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 30,000 people, and our deep roots in the communities in which we operate.
The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate, and our people live and work.
With industrial operations in nearly 30 countries and a commercial presence in more than 130 markets, Stellantis has the ability to consistently exceed the evolving needs and expectations of customers, while creating superior value for all stakeholders. . Stellantis manufacturers numerous automobiles such as Chrysler, Dodge, Maserati, Fiat just to name a few.
Want an opportunity to move up the corporate ladder and fast track your career? APPLY NOW!
General Job Summary:
A Collector III is responsible for negotiating on delinquent accounts from 120 plus days past due by taking inbound and making outbound calls. The main job function is repossession management including the assignment and follow up of the repossession process. Additional job function is to utilize on-line systems to perform skip trace work. Always willing to work with customers-solving any financial issues that may arise. The Collector III position is vital to loss mitigation and overall company performance.
At Stellantis, we ask at a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we’ll shower you with perks, including:
- Salary: $20-$22 per hour and lucrative monthly bonus up to $2,000/month
- Supplemental pay: $1500 sign on bonus, referral bonus and potential monthly bonus
- Flexibility: High performing associates can create their own work schedule on a weekly basis
- Location: When not working from home, work from our beautiful new office with breathtaking views of Atlanta
- Dress: Enjoy our comfortable causal work environment
- Benefits:
- 401(k) matching
- Health insurance (medical, dental, vision)
- Disability insurance
- Life insurance
- Paid time off
• Treats all contacts in a courteous and professional manner
- Confers with customer by telephone in attempt to collect current and past due payments while documenting all actions taking on the account
- Reviews customer's file and offers programs to qualified customers in order to minimize delinquency
- Uses established procedures to make effective use of extensions and due date changes to resolve delinquent accounts
- Utilizes collection skip tools to locate accounts leading to resolution
- Recommend accounts for repossession or legal action
- This position involves regular access to specified personal information of consumers
- Perform all responsibilities in compliance with company policies and procedures
- Assist with various projects as assigned by direct supervisor
• High school diploma/GED. At least 2yrs late-stage collections experience
- Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements
- Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment
- Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers
- Multi-task in a high energy standard office and/or home environment
Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States.
Salary : $20 - $22