What are the responsibilities and job description for the Engineer Manager position at StepStone Hospitality?
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Job Type
Full-time
Description
We are seeking an experienced Engineering Manager to lead the day-to-day operations of our Engineering Department and help maintain a safe, efficient, and well-maintained hotel for our guests and associates. This role is ideal for a hands-on leader who understands hotel operations, values preventative maintenance, and knows how to build accountability and teamwork within a 24/7 environment.
Scheduled hours will vary weekly between Monday-Sunday. Weekdays, weekends, and holidays are required.
Responsibilities Include But Are Not Limited To
Performs other duties as required.
Job Type
Full-time
Description
We are seeking an experienced Engineering Manager to lead the day-to-day operations of our Engineering Department and help maintain a safe, efficient, and well-maintained hotel for our guests and associates. This role is ideal for a hands-on leader who understands hotel operations, values preventative maintenance, and knows how to build accountability and teamwork within a 24/7 environment.
Scheduled hours will vary weekly between Monday-Sunday. Weekdays, weekends, and holidays are required.
Responsibilities Include But Are Not Limited To
- Responsible for maintaining the hotel including guest rooms, public areas, and back of house spaces.
- Issues work requests to Engineering staff. This includes routine maintenance, emergency repairs and ensuring compliance and safety.
- Manage team of engineers and provide guidance and support to ensure all maintenance work is completed efficiently and to high standards.
- Assisting with the development and upkeep of preventative maintenance program. This includes regular inspections and timely repairs.
- Ensure all hotel operations comply with local regulations and safety standards. This includes managing emergency response plans and safety training for staff.
- Ensure timely response to work orders and emergency maintenance issues.
- Track maintenance logs, work orders, and equipment service schedules.
- Maintain safety programs, MSDS documentation, and proper use of PPE.
- Participate in safety inspections, audits, and brand quality assurance reviews.
- Coordinate and oversee outside contractors and vendors as needed.
- Review invoices and ensure work quality meets hotel standards.
- Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance coming to her/his attention so that prompt corrective action can be taken when appropriate.
- Respond professionally to guest maintenance concerns and service recovery situations.
- Collaborate with Front Office, Housekeeping, and Food & Beverage to support hotel operations.
- Communicate clearly with leadership regarding facility needs, risks, and capital projects.
Performs other duties as required.
- Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
- Must have exceptional mathematical and computer skills
- High school education and relevant training and experience required. Additional education preferred.
- Ability to timely obtain any required licenses or certificates.
- CPR training required; first aid training preferred.
- Additional language ability preferred.
- Several years of experience in engineering and maintenance preferably within the hospitality industry, is essential.
- Degree in Engineering or related field is preferred and technical training in HVAC, plumbing or electrical systems is also beneficial.