What are the responsibilities and job description for the Part-Time Freight Handler - Forklift Experience Required position at Sterling Transportation?

Job Title : Operations Agent & Freight Handler - Part-Time

Warehouse and Forklift Experience Required

Department : Operations

Job Status (FLSA) : Non-Exempt - Part Time

Schedule : Monday-Thursday 11am -5 : 00pm; Friday 1 : 00pm-6 : 00pm

Position Summary :

The purpose of this position is to ship product to customers by scheduling pickups and verifying jobs that are ready to ship. The Operations Agent will work closely with the company's customs brokers, warehouse staff, shipping companies and clients. As well as assisting with shipping, receiving and transportation.

Duties and Responsibilities :

Answer incoming phone calls, e-mails, and respond to customer's requests.

Taking bookings from customers.

Track shipments and communicate with clients about the shipment's progress.

Follow-up on west bound transfers.

Schedule pick-ups and deliveries.

Update shipments in Trans Soft.

Review the Work Day file for outstanding pickups.

Cultivate a positive and enduring relationship with Customers and Vendors.

Must be able to work in a very fast pace environment.

Must be able to multi-task.

Perform other duties and projects as assigned.

Knowledge, Skills, and Abilities :

Basic computer knowledge of MS Office applications (Excel, Word, Power Point & Outlook)

10-key by touch.

Accurate data entry skills

Strong mathematical skills

Knowledge of principles and processes for providing excellent customer service.

Detail oriented with strong organizational skills.

Knowledge of import and export documents

Bilingual - Spanish / English REQUIRED.

Strong communication skills, both written and verbal

Experience :

Prior experience in the transportation industry.

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Part-Time Freight Handler - Forklift Experience Required

What are the responsibilities and job description for the Part-Time Freight Handler - Forklift Experience Required position at Sterling Transportation?

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