What are the responsibilities and job description for the Customer Service Specialist - Full Time position at STORE SUPPLY WAREHOUSE LLC?
Job Details
CUSTOMER SERVICE SPECIALIST FULL TIME
**3-Time winner of the Top Workplaces by the St. Louis Post-Dispatch, including 2022! **
Our Mission We are devoted to delivering complete customer satisfaction by the way of respect, knowledge, and teamwork.
Competitive Hourly Wage, Full Benefit Package, and All Positions are Day/Evening Shift!
Customer Service Specialist (Call Center) Description:
Calling all customer service and call center all-stars. Store Supply Warehouse is adding dedicated service minded professionals to join our team as a Customer Service Specialist at our main headquarters in Bridgeton, MO. As a Customer Service Specialist, you will be the point person for customer questions/concerns, inbound customer calls, and entering orders. The customer service department at Store Supply Warehouse is a collaborative, goal-oriented environment with a laser focus on our customers and our team.
Customer Service Specialist Qualifications:
- Must be able to work Monday - Friday 10:30am - 7:00pm
- High School Diploma or a GED is required
- Customer Service experience of 1 year or more in a call center is preferred but not required; Store Supply Warehouse will train all new employees, including data base software
- Must be computer literate, proficient in Data Entry and Typing, a must.
- Ability to navigate between different websites and multitask
- Ability to work in a quick-paced customer service environment; troubleshoot and take corrective action to resolve issues, if necessary
- Fluent in Spanish is a plus, but not required
- Willingness to maintain a safe and ethical work environment, and work as an effective team member
- Ability to pass a background check and drug screening
Customer Service Specialist Benefits:
- Starting hourly wage of $16.50/hour
- Opportunity for growth
- Merit increases
- Medical benefits options for you and your family. Eligibility within 60 days based on start date
- Dental Insurance
- Vision Insurance
- Medical Flexible Spending Account (optional)
- Dependent Care Flexible Spending Account (optional)
- Basic Employee Life Insurance (company paid)
- Short-Term Disability
- Long-Term Disability (company paid)
- 401k Plan
Your application will be reviewed, and you will be contacted if qualifications are met
All offers are contingent upon a background check
Store Supply Warehouse is an Equal Opportunity Employer (M/F/D/V)