What are the responsibilities and job description for the Dispatcher position at Strategic Delivery Solutions?
DISPATCHER
Wexford, PA
An exciting opportunity awaits you at SDS-RX! We are a healthcare logistic services company with over 100 locations nationwide, providing dedicated, flexible delivery solutions to long term care, specialty, infusion, nuclear pharmacies, as well as pharmaceutical distributors, labs and healthcare networks.
Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.
We’re a young, dynamic, technologically progressive, and rapidly growing logistics company in the pharmaceutical delivery space in Wexford, PA in search of a dispatcher candidate.
Schedules: Monday-Friday 2:00 am – 7:00 pm
Salary: $17-18 per hour
Duties include but are not limited to:
- Provide excellent customer service to both internal and external customers.
- Promptly dispatch contracted delivery drivers at the request of SDS Customers.
- Record data into SDS computer systems to maintain data integrity and provide accurate reporting both internally and to our customers.
- Consistently meet or exceed service levels established by the customer.
- Maintain excellent communication between the customer, Regional Manager, and the drivers in the field.
- Other relative tasks assigned by Dispatch and/or Regional Manager.
Qualifications:
- Excellent written and verbal communication skills.
- Previous call center or customer service experience (1 year).
- A positive, team-oriented attitude.
- Ability to fulfill tasks for beginning to end and identify where follow-up is required.
- Excellent organizational skills and an ability to track multiple tasks efficiently and effectively.
- Consistent adherence to corporate and departmental policy and procedure.
- Education Requirements: Must have high school diploma or equivalent.
What We Offer:
- Excellent salary compensation
- Comprehensive benefits plan
- 401k match
- PTO package, including major paid holidays
- Employee Wellness Program through Woliba (Full-Time Employees Only)
SDS-Rx is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status, and encourage all applicants to apply.
Salary : $17 - $0