What are the responsibilities and job description for the Front Desk/Sales Associate - Fitness Studio position at Stretchlab Columbus?
Sales Associate – StretchLab Powell
Part-Time - Early Evening| Hourly Commission | Must Work on Saturday's
Who We Are
At StretchLab Powell, we believe movement is freedom. Our one-on-one assisted stretching sessions help people move, feel, and live better—whether they’re elite athletes, desk-bound professionals, or active older adults. We’re more than a wellness studio—we’re a mission-driven movement, and we’re looking for fitness-minded sales professionals who thrive in fast-paced, people-first environments.
If you have a background in fitness, wellness, or service-based sales—and you love the energy of helping others transform their lives—this role is made for you.
What You’ll Do
As a Sales Associate, you’ll be the first point of contact and the face of StretchLab Powell. From the first phone call to the first stretch, you'll shape the client journey and drive results through exceptional service and strong sales acumen.
Sales & Membership Growth
- Make 50 daily outbound calls to follow up with leads and re-engage past prospects
- Conduct high-energy studio tours and intro sessions that educate, inspire, and convert
- Close sales for memberships and packages, emphasizing long-term value and wellness goals
- Overcome objections with empathy and product knowledge, positioning StretchLab as a vital solution
- Upsell retail products and enhanced services aligned with client recovery and performance needs
Client Experience & Studio Operations
- Create a consistently welcoming and polished experience for every guest
- Manage front desk operations: check-ins, scheduling, phone calls, and follow-ups
- Collaborate with Flexologists and studio management to ensure smooth daily flow
- Maintain a clean, organized, and inviting front desk and lobby area
- Use CRM systems (ClubReady or similar) to manage leads, track KPIs, and document client interactions
Marketing & Community Outreach
- Support local wellness events, community pop-ups, and open houses to drive traffic
- Participate in social media efforts and promotional campaigns to attract and convert leads
- Serve as a visible brand ambassador in Powell and surrounding communities
Who You Are
- You have sales experience in fitness, wellness, or service-based industries (studio, gym, spa, medspa, chiropractic, PT, etc.)
- You're comfortable on the phone and excel in outbound calling and follow-ups
- You're a confident closer who truly believes in StretchLab's mission and services
- You bring a high level of emotional intelligence, authenticity, and customer focus
- You're organized, tech-savvy, and thrive on hitting KPIs and tracking results
- You enjoy working in a fast-paced, collaborative environment
- You’re available 20–25 hours per week, including at least one weekend day
What You’ll Get
- Hourly pay commission
- Free and discounted stretch sessions to support your own wellness journey
- Growth opportunities within a national brand on the rise
- A supportive, team-focused culture that celebrates wellness, community, and results
Ready to Help Powell Move and Feel Better—Every Day?
If you’re a people-first, performance-driven sales professional with a passion for health and wellness, we’d love to meet you. Apply today and join the movement at StretchLab Powell!
Job Type: Part-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
Ability to Commute:
- Powell, OH 43065 (Required)
Ability to Relocate:
- Powell, OH 43065: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $22