Outreach Specialist

Description

ORGANIZATIONAL OVERVIEW

STRIVE is a national leader with a mission to provide pathways to life-changing careers and opportunities through comprehensive professional training, intensive personal support, and self-empowerment for those who face societal barriers to advancement. Predominately operating in low-income, Black and Brown communities, STRIVE celebrates 85,000 graduates since its founding in 1984. STRIVE's purpose is to ensure that everyone can achieve upward mobility and financial empowerment for themselves and their families and offers free programs to adults of various ages, genders, and with justice-impacted backgrounds. See why STRIVE Works in this 2-minute video or learn more at strive.org.  

STRIVE is active in 14 U.S. locations: in four directly-operated sites and through 10 licensed partners across the country. STRIVE is embarking on a growth plan in order to have the capacity to serve 10,000 individuals a year by 2033. To achieve this ambitious goal, we need to significantly expand our capacity in locations we are currently in and expand to new communities that are in need of our services.

POSITION SUMMARY

The Outreach Specialist will work as part of STRIVE’s NY Community Outreach & Engagement Team who have primary responsibility for engaging and creating community partnerships that drive enrollment, process intake documents, generate revenue streams including community donations. The Outreach Specialist will lead student recruitment across programs, building trustful relationships with students, community partners, and potential employers. The incumbent should have experience with various sourcing tactics and excellent relationship-building skills to promote a strong brand among various organizations and across the communities we serve. The Outreach Specialist will work across New York programs to assist all programs in reaching their enrollment goals.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Create and maintain relationships that establish student referral sources 

· Track & Monitor outreach efforts including weekly progress updates in cloud-based CRM while meeting metric goals as determined by the program

· Work with all of the program leads to assess their particular enrollment needs.

· Directly increase number of information session attendees as well as student applications

· Maintain lead tracking sheet and connect prospective students to information sessions and enrollment

· Input data used in generating weekly reporting on information session attendance, application submittals, and leads 

· Report new contacts and applications for students across programs on a weekly basis

· Collaborate with team to facilitate STRIVE information sessions.

· Establish relationships with targeted community groups that serve our specific population needs

· Coordinate and plan STRIVE recruitment events

· Seek out and attend community events for recruitment purposes

· Build a student referral distribution list

· Design marketing materials to promote the program to potential applicants, community partners, and employers

· Work closely with the Communications team for collateral materials and strategizing around possible revenue leads

· Create opportunities for Alumni to refer new students and or be ambassadors for recruitment purposes

· On occasion may be required to attend meetings or networking events outside of normal business hours, for example weekends

· Additional duties as required

QUALIFICATIONS

· High school diploma or equivalent required

· Work experience recruiting for participants or clients in a non-profit setting

· A minimum of 2 years of demonstrated experience working with populations with barriers to employment. This includes long term unemployment, light to medium touches with the criminal justice system, or with history of substance abuse. 

· Strong oral and written communication skills, time management, and organizational skills are necessary

· Basic proficiency in Microsoft Office Suite

· Proficient in entering data into cloud-based CRM platforms such as Salesforce, Apricot, or other comparable platforms.

· High level of comfort interacting with and incorporating data reports into service delivery

· Commitment to leveraging data and supporting a data-driven culture at STRIVE.

· Ability to effectively resolve conflict and deescalate situations.

· Excellent verbal and written communication skills

· Accurate and detail-oriented

· Self-directed and motivated; able to work independently as well as collaboratively with a small team

· Ability to handle high pressure and high-volume workload

· Professional demeanor

· Data analytical skills preferred

STRIVE offers a rich benefits package that includes:  

• Health insurance 
• Dental insurance 
• Life insurance 
• Flexible Spending Accounts (FSA) 
• Pre-tax Commuter Benefits Program 
• 401k with employer match 
• 20 days of PTO (pro-rated for part-time employees) 
• Sick leave 
• Up to $500 annual professional development reimbursement  
• Paid holidays (including week of Christmas) 
• Early closing each Friday during the Summers  
• And numerous additional benefits! 

Location: The position operates full time in person in our East Harlem, New York City office.

STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.

Salary : $48,000 - $50,000