What are the responsibilities and job description for the IT Manager position at STUDEX?
Job Description – IT ManagerAt Studex we rely on our IT systems to power the solutions that help customers around the world. We are seeking an experienced IT Manager to join us on this journey, using his or her technological skills to make us more efficient. In this role, the successful individual will review and assess our current systems, assist with upgrades and fixes, and provide training and support—as needed. He or she will also assist in researching, choosing and implementing possible ERP systems available to suit the company progressive needs. We need an IT Quarterback to assist with project management and ensure implementations are effective to our objective. Our ideal candidate has extensive knowledge of computer hardware and software, network maintenance, system implementation and advanced industry knowledge to bring us to the cutting edge. Objectives of this RoleMaintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareHandle business-critical IT tasks and system improvementsAbility to understand, implement and support ERP Software in Multiple companies – Local and InternationalEnable faster and smarter business processes and employee productivityServe as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft365, Adobe, etc. ResponsibilitiesInstall, configure, and support workstation software, hardware, printers, and phones. Working knowledge of Zebra printers essential.Evaluating the needs of the various Departments to boost efficiency and accuracyExecute system and network administration, design, documentation, implementation, and testing., ensuring components meet needs and work together seamlesslyImplement applications and software upgrades, as well as performance troubleshootingTrain employees on both software and hardware, troubleshoot, and provide technical support when neededExperience with EDI and Website Market Baskets, and improving process between Customers and our internal systemStaying up-to-date with industry trends and technology advancements Skills and QualificationsOur ideal applicant has a bachelor's degree in computer science, several years of software implementation experience, and specific experience working with business software, Experience with or knowledge of VMs, Windows Server Operating Systems and other Windows products; current equipment and technologies, Enterprise backup and recovery procedures, and system performance-monitoring toolsStrong project management skills, attention to detail, effective problem-solving abilities, excellent communication and interpersonal skillsYou should be proficient in the use of SQL data management systems and able to work well as part of a team Preferred QualificationsERP System Implementation skillsLiaison with outside vendors to coordinate implementation of projectsKnowledge of switches, routers, firewalls, wireless bridgesProfessional Certifications Please email resumes to job@studex.com