What are the responsibilities and job description for the Customer Service Representative position at Sturdy Savings Bank?
Under general supervision, performs a broad variety of customer services such as opening new checking accounts, savings accounts, and certificates of deposit; assists customers with loan consultations, completing loan applications and closing specified consumer loans; handling transactions and answering questions concerning services provided by the Bank from customers and branch staff. Cross sells Bank products and services to retain and enhance existing customer relationships. Sets up wire transfers, direct deposits, performs a variety of account maintenance, and prepares letters and correspondence. Operates a teller window whenever necessary to provide service to our customers.
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