What are the responsibilities and job description for the Service Technician in Technology Services position at Suburban Enterprises?
Job Description
Job Description
Salary :
Take Ownership of Your Career and Shape Your Future!
Are you ready to become an Employee Owner? At Suburban Enterprises, you not only work for the company you own the company! The ideal candidate is happy where he / she is currently employed but is interested in a more self-directed work environment, increased responsibility, and the opportunity to grow into additional roles. We would like to hire someone interested in a career, not a job, who wants to do the work and be recognized for a job well done!
The Role Service Technician in Technology Services
The Service Technician is responsible for the technical repair and service work for a wide range of low voltage systems. They provide diagnostic review, repair, and replacement of parts as well as the replacement and installation of equipment.
Key responsibilities include diagnosing issues, performing system upgrades, managing inventories of tech equipment, and assisting with software installations and updates. This role requires proficiency in troubleshooting hardware and software problems, customer service skills, and a strong understanding of technology tools. A strong focus on communication and problem-solving is essential in this role.
What You'll Do as a Service Technician in Technology Services
- Assists with maintaining customer relationships based on dependability and honesty. Ensures that long term customer relationships are protected by providing value added services and effective communication, bridges communications between customers personnel and Suburbans team members.
- Functions in all building types and customer markets; industrial, commercial, residential; maintains GMPs and safety requirements as required, knows construction methods and related codes in each area of industry.
- Establishes service by studying system requirements; ordering and gathering components and parts; completing resolution; performing acceptance tests and commissioning.
- Reviews work orders and job files for all pertinent data including job layout drawings, specifications and other technical data as required for a more efficient service, inspections and installations.
- Troubleshoots and identifies malfunctioning or inoperative equipment and cause of failure on systems including CCTV, Fire Alarm, Burglar Alarm, Card Access, Paging, Structured Cabling and any future systems supported in the Technology Division, using electronic testing equipment and electronic theory.
What You Bring (Required Experience)
Bonus Points For (Preferred Experience)
What We Offer Why Choose Suburban Enterprises?
Ready to Join Us?
Our high standards of service to our customers and clients require that we select only the top team members based on our culture and core values so please read and understand them or come with clarifying questions because we work, live, hire and promote by them. We will choose new team members with great care because the future of Suburban Enterprises rests with them. You are here because we believe in your character and abilities.
If you're passionate about innovation, committed to excellence, and ready to be part of a company that invests in its people, we want to hear from you. Help us create a better future through innovation and automation.
We are an equal opportunity employer.
