What are the responsibilities and job description for the Express Courier position at Summa Health?
Full-time, 40 hours
10:30am-7:00pm, every 3rd weekend and occassional holidays
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Drives hospital vehicle to deliver and pick up items (e.g., blood and other specimens, lab results, U.S. Postal Service Mail, packages and interdepartmental mail, patient equipment, etc.) from various on- and off-site facilities. Documents and tracks pick-ups and deliveries to include quantity and timeliness. May perform clerical duties such as filing, report processing, typing, and answering the telephone in a polite and courteous manner if necessary. Receives and informs supervisor of day-to-day route issues.
Minimum Qualifications:
1. Formal Education Required:
a. Proven ability to read and write English, follow written and oral instruction, read and follow a map and perform basic mathematical functions.
2. Experience & Training Required:
a. Must be 21 years of age or over at time of hire.
b. Must have valid Ohio Driver’s License and meet Summa Fleet Insurance Standards.
c. ONLY IF POSITION IS ASSIGNED to backup Dispatcher I – must pass typing test of 30 wpm.
3. Other Skills, Competencies and Qualifications:
a. Expected to successfully complete a basic training program that provides knowledge of hospital procedures and related medical terminology within the 90 day probationary period.
b. Ability to effectively communicate verbally and in writing with managers and staff in user areas (e.g., nursing staff, secretaries, nursing assistant, physician office staff, etc.).
c. Ability to work independently and solve problems without direct supervision.
d. Ability to establish and maintain harmonious working relationships with customers.
e. Ability to maintain a customer focus in all work activities.
f. Must be able to work various shifts.
g. Standing, walking and driving for extended periods of time; lifting, pushing, or carrying heavy to medium weight stock items.
h. Assumes accountability for demonstrating behaviors consistent with the Summa’s Service Excellence policy.
i. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
j. Must be able to obtain vendors badge access from various facilities
Drives hospital vehicle to deliver and pick up items (e.g., blood and other specimens, lab results, U.S. Postal Service Mail, packages and interdepartmental mail, patient equipment, etc.) from various on- and off-site facilities. Documents and tracks pick-ups and deliveries to include quantity and timeliness. May perform clerical duties such as filing, report processing, typing, and answering the telephone in a polite and courteous manner if necessary. Receives and informs supervisor of day-to-day route issues.
Minimum Qualifications:
1. Formal Education Required:
a. Proven ability to read and write English, follow written and oral instruction, read and follow a map and perform basic mathematical functions.
2. Experience & Training Required:
a. Must be 21 years of age or over at time of hire.
b. Must have valid Ohio Driver’s License and meet Summa Fleet Insurance Standards.
c. ONLY IF POSITION IS ASSIGNED to backup Dispatcher I – must pass typing test of 30 wpm.
3. Other Skills, Competencies and Qualifications:
a. Expected to successfully complete a basic training program that provides knowledge of hospital procedures and related medical terminology within the 90 day probationary period.
b. Ability to effectively communicate verbally and in writing with managers and staff in user areas (e.g., nursing staff, secretaries, nursing assistant, physician office staff, etc.).
c. Ability to work independently and solve problems without direct supervision.
d. Ability to establish and maintain harmonious working relationships with customers.
e. Ability to maintain a customer focus in all work activities.
f. Must be able to work various shifts.
g. Standing, walking and driving for extended periods of time; lifting, pushing, or carrying heavy to medium weight stock items.
h. Assumes accountability for demonstrating behaviors consistent with the Summa’s Service Excellence policy.
i. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
j. Must be able to obtain vendors badge access from various facilities
Equal Opportunity Employer/Veterans/Disabled
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
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