Utility Services Technician (Meter Services)

Summary

The Utility Services team is seeking a self-motivated, mechanically proficient individual to join our dynamic team as a Meter Services Technician. This is an ideal opportunity for someone who is detail oriented and excels at both cultivating customer relationships and performing hands-on technical work.

The Day to Day:

This role will be full of a variety of mechanical, technical, and administrative work. The following summarizes the main duties and responsibilities of this role.

• Meter Services: Perform various technical and mechanical activities associated with installation, repair, and maintenance of the Districts’ advanced metering infrastructure (AMI). Install, test, troubleshoot, maintain, repair, read, and program residential and commercial water meters and AMI components (e.g., radio endpoints, register modules, wiring, data collectors, repeaters). Inspect new and existing meter assemblies and service connections for compliance and update the CIS system to ensure accurate customer and asset data.
• Customer Service: Professionally interact with customers regarding meter readings, construction projects, delinquent accounts, and other inquiries. Conduct timely notifications to customers regarding water service status and perform service disconnections and reconnections in cases of non-payment. Operate customer owned curb stops of various sizes and collect GPS location.
• Administration: Maintains records of work performed by utilizing the Customer Information System (CIS) – Infinity and the Computerized Maintenance Management System (CMMS) – Cityworks or other software programs.
• Teamwork: Demonstrates a willingness to work independently and in a team environment with a strong work ethic, integrity, and positive attitude.
• Safety: Follow district safety standards. Follows all District safety and security policies and wear personal protective equipment as required by the job duties

Qualifications & Competencies

• High school diploma or general education degree (GED)
• Colorado Water Distribution and Wastewater Collection certification preferred. Must be able to obtain Colorado Water Distribution System Operator I and Wastewater Collection System Operator I certifications within one year of employment.
• American Society of Sanitary Engineering (ASSE) 5110 - Backflow Prevention Assembly Tester certification required within one year of employment.
• Residential and commercial plumbing experience is beneficial.
• Mechanical aptitude and experience working with hand tools preferred.
• Computer proficiency required, including basic Microsoft Office skills including Word, Outlook, PowerPoint, and Excel.
• Must possess a valid Colorado driver's license.
• CPR/First Aid Certification required within the first six months of employment.

Schedule

This role will be scheduled to work Monday – Friday, 7:00am – 3:30pm, 8-hour shifts. This schedule may be subject to change based on operational needs.

Salary Range

We encourage the growth and development of our employees! There are four levels of Utility Services Technician (1, 2, 3, Senior) with different titles and pay ranges depending on certifications, experience, knowledge, skills and abilities. Starting range depends on qualifications but generally falls within the minimum and midpoint of the pay range.

• Utility Services Technician 1: $26.41 - $36.97
• Utility Services Technician 2: $29.12 - $40.77
• Utility Services Technician 3: $30.57 - $42.80
• Senior Utility Services Technician: $35.39 - $49.55

All applicants must apply online at www.erwsd.org by September 15, 2024. Contact erwsdjobs@erwsd.org for a full classification specification.

Benefits

At ERWSD, we value life-work balance and are leaders in the industry with our holistic benefits package, which includes but is not limited to:

• Comprehensive medical, dental and vision coverage
• Employee housing and $479 monthly housing stipend programs
• Wellness program
• Retirement savings plans (414h and 457)
• 13.5 Paid Holidays
• Paid Time Off (PTO) and Comp Time
• Relocation Assistance (if applicable)
• $650 Annual Recreation Benefit
• Tuition Reimbursement
• Ski Pass, Electrical Vehicle, and Computer loan programs

Click HERE to learn more from our full 2024 Benefits Guide.

We are an Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, sexual orientation, marital status, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

Salary : $650