What are the responsibilities and job description for the Carryout position at Summer House - Chicago?
Hiring Immediately: Carryout Staff!
Benefits:
- BCBS health insurance & other options including dental
- Employee Assistance Program (EAP)
- Restaurant discounts
- Opportunities for career growth
Inside Summer House, guests will find a breezy, beach house environment reminiscent of the sunny ocean-side city of Santa Monica, CA. Known to most as the place where summer never ends, Summer House has locations in Chicago, IL, North Bethesda, MD, and counting! The California-inspired menu, led by Chef Ben Goodnick, features simple ingredients sourced from local grower partnerships and sustainable products with a heavy focus on vegetarian, vegan, and gluten-free options. Rosé is poured all day off the signature Rosé Cart, featuring the signature Summer House Rosé, alongside an extensive wine and handcrafted cocktail list. The Bakery positioned at the front of each restaurant also displays a glorious assortment of baked goods, including the restaurant's famous vast cookie selection. No matter the weather, the bright and airy vibes always fill the atmosphere. Whether you’re in for date night, a family get-together, or brunch with friends, summer is waiting for you on the other side.
Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Carryout Staff are responsible for taking orders for food and beverage for all guests placing carryout orders. Also responsible for packaging and checking accuracy for all carryout orders, collection of payment and ensuring all aspects of professional service and guest satisfaction.
Essential Functions
- Accurately take and package food and beverage orders for guests placing carryout orders
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Answer telephones, take orders, messages, and reservations
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Compensation: To Be discussed
Salary : $31,300 - $39,700