Project Manager

Brief Description

The Project Manager (PM) is responsible for winning projects and developing strong, long term, repeat customer relationships through the established sales processes. Working within Sunbelt Solomon’s ERP and CRM platforms, the PM is responsible for the timely, accurate and innovative design, planning and execution of rental quotations while maintaining the highest level of detail at all stages of the process. Despite the title, this is a Sales Position. This role will have a significant number of interactions with our customer via phone, text, email, and video conferences. The PM team is a collaborative team, and each PM team member will be expected to work on projects regardless of the Account or Contact name or location of project.

• Design the Solution
  
  

Taking all inbound rental opportunities directly from customers, Outside Sales Reps (OSR), and the Inside Sales and Customer Service Manager, the PM will work with stakeholders, the Sunbelt Solomon team, vendors, and outside technical support where required, and develop the best power rental solution for our customer’s, maximizing Sunbelt Solomon’s equipment utilization where possible.

• Create the Quote
  
  

Working with in our ERP system, the PM will build the rental quotation based on equipment availability and system pricing. Ensure legal terms and conditions and special notes, instructions are reflected in quotation to reasonably protect Sunbelt Solomon from liabilities related to the project.

• “Close” the Job
  
  

Working closely with the OSR, the PM will set, complete and track tasks in the CRM with the goal of “closing” the job while building or enhancing the relationship the customer has with Sunbelt Solomon. The PM will be responsible to ensure all relevant Lead, Contact, Account and Opportunity information is captured within the CRM.

• Execute the Rental
  
  

By communicating through our CRM and ERP, the PM will provide accurate and detailed information to the Project Coordinators (PC) and Shop Rental Technicians, required to get the rental equipment rental ready and on site.

• Ensure Customer Satisfaction Provide support to Customers throughout the project as required including requests for technical specifications, equipment changes and services logistics coordination. Assist Customers with resolving any project related issues.
• Logistics Support
  
  

Provide support to the PCs as required to ensure all orders are filled and all customer requirements are met, which may include assisting with organizing freight and the processing of freight related documentation

• AR Invoicing Support
  
  

As required, provide direction to support preparation of outgoing customer invoices and ERP reports to ensure rental and sale invoicing is accurate and timely.

• Cross-Selling Opportunities
  
  

This role will be well versed in all the other equipment sales and service capabilities of the Sunbelt Solomon group and is expected to promote and cross-sell these options at every opportunity.

• Other duties as may be required
• Ambassador to our organizations mission, purpose, vision and core values:
• Mission: To be the leading provider of customized electrical power solutions and services.
• Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.
• Vision: To be the leading provider of customized electrical power solutions and services.
• Core Values
• People: The core of our success.
• Safety: It’s in our DNA.
• Strategic: We forge our own future.
• Sustainability: Industry leaders in power distribution life cycle management.
• Performance: delivering excellence at every opportunity.
  
  

Requirements

• Excellent written, interpersonal, and verbal communication skills
• Excellent task management skills
• Excellent time management skills
• Strong technical background including either power technologist or electrical trade certification with a mathematical aptitude
• Understanding of temporary power products and services
• Experience with the SAPB1 ERP (considered an asset)
• Experience working in a CRM (Salesforce experience would be considered an asset)
• Exceptional telephone manner
• Ability to work collaboratively within the Sales and Operations team
• High degree of professionalism and maturity
• Ability to take direction and accept responsibility
• Ability to work independently and under pressure
• Able to work a flexible schedule, including working beyond regular hours
• Journeyperson Electrician Experience Preferred
  
  

Summary

We work hard to find people that want to be part of our team because that's what makes our team great. You will be joining a company that offers a healthy workplace culture, a competitive compensation package (including additional paid time off, benefits, 401k), and a team that's in it together. If this sounds like the opportunity made for you, send us your resume and we’ll be in touch.