Field Service Technician

Severe Service Specialists (Triple S) is a manufacturer’s representative and factory authorized automation facility for valves that are engineered to withstand severe applications. Our ADREM™ line of specialty valves are engineered for the demanding requirements of the chlor-alkali industry. We pride ourselves on knowing our customers’ processes and being able to provide flow control solutions. Triple S is also an authorized automation facility for Mogas, Adams, L&T, and other valve lines we represent.

Severe Service Specialists is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

Summary of Responsibilities

The service technician will operate in the field and in the shop, on-call or provides technical support to assigned customers. Installs, configures, performs problem determination and maintains products and equipment at customer sites, following blueprints, wiring diagrams, and manufacturer's instructions, utilizing product and technical knowledge of equipment. Repairs or coordinates repair of worn or defective products or equipment. Perform skilled, technical work in the design, installation, testing, calibration, maintenance, and repair for assigned product or process. When not busy with above will work in warehouse pulling orders, automating valves assemblies, shipping, receiving and other warehouse duties as needed.

Major Tasks, Responsibilities and Key Accountabilities

• Service and repair of Limitorque electric actuators
• Knowledge of electrical, pneumatic, and hydraulic control systems.
• Install, set-up, and commission MOV’s, AOV’s, HOV’s.
• High level of electrical knowledge and theory.
• Builds, tests, troubleshoots, repairs and modifies equipment, parts, components and assemblies.
• Diagnoses and reports malfunctions.
• Learns and understands particular technical equipment; attends training and completes certification as required.

Qualifications

• 2 years experience in Limitorque service and repair preferred.
• 5 years experience in general valve and automation preferred.
HS Diploma or GED required. Specialized skills training/certification may be required.

Problem Complexity

Refers complex, unusual problems to supervisor.

Autonomy

Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of output by a senior co-worker or supervisor.

Environmental Job Requirements

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as heat, dust, fumes, and/or odors.
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (up to 50 pounds).
Occasional overnight travel could be required.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

FloWorks participates in the US Government’s E-Verify program.