Case Manager - FACT

Job Duties:

• As a case manager in collaboration with the treatment team, assists clients diagnosed with severe and persistent mental illnesses in developing realistic effective and measurable treatment plan goals and objectives. 

• Ensures that all initial and continuing documentation is completed with accuracy and demonstrate clinical skills and judgment in the required time frame; including progress notes, status letters to the court, FASAMS, FARS, comprehensive assessments, treatment plans, timelines, releases of information for client hospitalizations, doctor’s visits, etc.   

• Provides direct clinical services that use solution-oriented strategies of intervention and principles of recovery that are consistent with best practice principles, uses respectful and competency-based words and actions with clients and families while ensuring that client oriented treatment plan goals are incorporated that include symptom management by medication and therapy and promote personal growth and development, vocational plans and substance use, if applicable.

• Provides specific FACT services depending on staff responsibilities designated by team leader including ensuring that client has safe and affordable place to live, necessary medical and dental services, financial support (employment and/or entitlements), ability to learn activities of daily living, vocational assistance, activities for leisure time, substance abuse treatment and other services client may request and have on individualized treatment plan.  

• As part of a multi-disciplinary team, cooperates and participates fully with the FACT Team on-call response system.  Provides on-call crisis intervention covering nighttime and weekend hours as requested.  Demonstrates flexibility in support of the overall mission of the FACT Team Program in the delivery of the on-call services.  

• Participates in daily staff organizational meetings and treatment planning review meetings.  Discusses cases appropriately at staffing.  When not able to be present at a daily meeting, calls in with specific review of client contacts over the previous 24-hour period.  

• Coordinates with client’s family members, other FACT staff and community supports to ensure client needs are met and all involved with client’s treatment work together.  
  
  
  
• Minimum Qualifications: 

   

  Education:  Requires a Bachelor’s degree in social work, psychology or related human service. 

   

   Licensure: N/A

  
  Experience:  At least one year experience with individuals with a severe and persistent mental illness.  Excellent clinical skills with a recovery orientation.

   

  Additional Requirements:

  Must be 21 years of age.

  Negative Drug Screening prior to hire and throughout employment.

  Clear Criminal Background Check throughout employment with Suncoast Center and local checks prior to hire and annually along with DCF Level II prior to hire and as required by DCF, and Must have valid Florida Driver’s License Motor Vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance. (must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character).

   

  Working Conditions:  

   

  • Required to drive own car and/or company vehicle.  Must meet established insurance requirements.

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  • FACT office, as well as in the community where most contacts occur.  Exposure to extreme heat and humidity during the summer months.

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  • On-call covering nighttime and weekend hours as requested

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  Computer Literate