Trainer

Sunny Glen Children's Home Job Description

Department: Training

Job Title: Trainer

Supervisor: Lead Trainer

FLSA Status: Non- Exempt

Prepared By: Human Resources Dept.

Prepared Date: 10/08/2021

Summary

The Trainer at Sunny Glen Childrens Home will be responsible for supporting the training department in partnership with Staff Development Coordinator and Lead Trainer. Trainer is responsible to provide support of the training department and ensure that all staff have the necessary certifications and continued trainings to meet the needs of Sunny Glen Childrens Home. The Trainer will promote the mission and vision of the Program and of Sunny Glen Childrens Home. The Trainer is to promote a positive training environment where employees have the opportunity to enhance their professional growth.

Essential Duties and Responsibilities (include the following. Other duties may be assigned.)

• Trainer will implement and support in development of training courses as required by State Licensing Standards and ORR requirements.

• Trainer will ensure effective communication and collaborate with leadership in the execution and direction of required trainings for all Sunny Glen Childrens Home staff.

• Ensure training materials and locations are organized and prepared prior to all Sunny Glen Childrens Home trainings.

• Maintain employee training records and safekeep all attendance records of scheduled trainings.

• Assist in development of an annual training calendar and distribute to all Sunny Glen Childrens Home staff upon approval by the Program Director and Staff Development Coordinator.

• Enroll new employees into Paycoms web-based training in order to track and record completion of required trainings for all Sunny Glen Childrens Home staff.

• Ensure all employees are in compliance with Sunny Glen Childrens Home, state and federal training requirements.

• Meet with employees requiring additional training and coaching services.

• Utilize methods to enhance professional skills in preparation for trainings.

• Create a safe and inclusive learning environment of respect and rapport to ensure a positive learning experience for all Sunny Glen Childrens Home staff.

• Attend all organizational required trainings.

• Create, identify, and attend workshops that will enhance professional skills in the area of education, direct supervision, vocational, OSHA, HIPPA, and other topics deemed appropriate by program director or designee.

• Attend and become a certified instructor for First Aid/CPR and Handle With Care (HWC) that promotes Effective Behavioral Intervention (EBI).

• Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.

• Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.

• Travel as needed for trainings, conferences or to transport youth to destinations within the U.S.

• Able to react to change productively and handle other essential tasks as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how a job relates to others; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; aligns work with strategic goals.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Cost Consciousness - Works within approved budget; contributes to profits and revenue; conserves organizational resources.

Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; adapts strategy to changing conditions.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work, when necessary, to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Completes work in a timely manner.

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelors Degree

1 year of training experience

Bilingual (English and Spanish)

Language Skills

Bilingual (English/Spanish). Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office, Paycom, and Electronic Case Management software.

Certificates, Licenses, Registrations

Current & in good standing LPC, LMSW, LMFT or other (if licensed)

Valid Texas Drivers License with an excellent driving record.

CPR/First Aid, 15 passenger van, Handle with Care, TBRI, case management software, Paycom, and other DFPS mandated training (trainings offered on the job.)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Notes: All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Sunny Glen is recognized.

Sunny Glen is an Equal Opportunity Employer (EOE). Employment selection and related decisions are made without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this class classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Education and/or Experience

Bachelors Degree

1 year of training experience

Bilingual (English and Spanish)