What are the responsibilities and job description for the Gift Shop Floor Supervisor, FT (Manatee Ave W) position at Sunshine Ace Hardware?
Be a role model of providing legendary customer service by exemplifying the Every Customer, Every Time concept
Train, lead, develop, motivate, evaluate and coach gift associates to meet goals / objectives
Effectively oversee the sales floor to ensure customer / gift associate awareness at all times
Maintain effective and efficient operations for opening and closing to include associate safety practices, injury and illness reporting, etc.
Conduct daily huddles to facilitate communication, provide feedback and recognize accomplishments
Remain current on all company policies and ensure that all policies, standards and procedures are maintained and followed in a consistent manner.
Advise management of any personnel increases or reduction as needed
Assist with recruitment and hiring activities as well as gift associate training and development tasks
Oversee inventory control in order to regulate and reduce shrinkage, maintain appropriate stock levels, maintain inventory order points, outs and negatives
Responsible for assisting with the operation of the gift shop area including sales, cashiering, merchandising, inventory, pricing, and store cleanliness.
Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills (Google)
Has extensive knowledge of product information
Ability to build relationships with customers and team
Bilingual (Spanish) verbal and written communication skills preferred but not required
Associate degree in business, business management or retail management or a closely related field and a minimum of 2 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experience
Previous supervisory or management experience and retail knowledge strongly preferred
Ability to stand and walk for extended periods of time
Must be able to bend and stoop, grasp products, reach, pull and push, and climb ladders frequently
Must be able to frequently lift loads up to 40 lbs. unassisted and able to push and pull carts with products over 50 pounds with assistance
Possession of a valid State of Florida Driver License with a clean driving record in accordance with the company’s insurance carries standards
- Quarterly Bonuses
- Paid Time Off
- Medical, Dental & Vision Insurance
- Disability, Critical Illness, Accident Insurance
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
Salary : $30,300 - $38,400