Transportation Account Manager

Job Summary

As a Freight Broker, you will play a pivotal role in the logistics chain by facilitating the transportation of goods for our clients. This role focuses primarily on phone-based sales to source, negotiate, and secure shipping opportunities. You will receive comprehensive on-the-job training to ensure you succeed in building strong client and carrier relationships, coordinating freight movements, and delivering excellent service.

Individuals with a cadence in sales management, account management, business management, business development, sales and phone sales are strongly encouraged to apply.

Key Responsibilities

• Phone Sales & Outreach: Actively engage with manufacturers and distributors over the phone to secure freight opportunities, negotiate rates, and build lasting partnerships.
• Client Management: Develop and nurture relationships with shippers to understand their transportation needs and provide tailored solutions.
• Load Coordination: Manage the end-to-end process of freight movement, including scheduling pick-ups, tracking shipments, and confirming deliveries.
• Market Analysis: Stay informed about market trends, pricing, and capacity to provide competitive and informed service to clients.
• Problem-Solving: Address and resolve any transportation issues, delays, or disruptions effectively to maintain service quality.
• Documentation & Compliance: Ensure all transactions, freight contracts, and regulatory requirements are accurately documented and adhered to.
• CRM & Technology Use: Update systems with shipment details, track performance metrics, and maintain communication records.

Qualifications

• Previous experience in logistics, sales, or customer service is beneficial but not required.
• Comfortable with a high-volume phone sales environment and capable of building rapport over the phone.
• Strong negotiation, communication, and relationship-building skills.
• Proficiency in using freight management software and CRM tools is a plus.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• High school diploma or equivalent; additional certifications in logistics or supply chain management are a plus.

What We Offer

• On-the-job training to provide you with the tools and knowledge to succeed.
• Competitive base salary plus uncapped commission possibilities.
• Comprehensive benefits package (health, dental, vision, etc.).
• Opportunities for career growth and professional development.
• A collaborative and supportive work environment.
• Access to cutting-edge logistics technology and tools.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Work Location: In person

Salary : $35,000