Office Assistant 1 (NY Helps)

Must be eligible for permanent appointment to this title pursuant to civil service law.
A demonstrated ability to work effectively and collegially with a variety of individuals.
Effective communication skills, written and verbal.

For those currently on a civil service list:
If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required.

This position serves as the receptionist for Human Resource Services and Payroll Services. Primary responsibilities include answering and transferring of phone calls, greeting walk-in traffic, and answering general questions as they arise. Assisting candidates, employees, and students with paperwork will also be included; along with the organization, retention, and processing of paper and electronic files. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.

We are looking for an enthusiastic member to join our team who displays excellent customer service within a fast-paced environment. As the first point of contact for a variety of campus constituents, a friendly and professional demeanor will be necessary for success in this role. The work schedule is 8am to 4pm Monday through Friday and includes generous state benefits (health insurance, dental, vision, retirement, tuition assistance and paid time off). As a part of the Administration & Finance division, Human Resource Services (HRS) strives to lead the campus in efficient processes and focuses on customer service in support of campus strategic goals. The Administration & Finance division provides essential services to our campus, local, state, federal and international customers. We are responsible for human, physical, financial and technical resources. As professionals, we navigate systems in a collaborative and sensitive way to assist the campus in achieving its educational mission.