Demo

Prior Authorization Coordinator

SUNY Upstate Medical University
Syracuse, NY Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 11/3/2025
    Syracuse
    Management & Professional
    Full-time
    Opening on: Jul 18 2025
    Pharmacy-Retail
    State of New York
    TH Staff Assistant 2, NSSL1
    81830
    UUP (State University Professional Services Unit)

Job Summary:

Review and evaluate outpatient take-home medications to assure the appropriateness and medical necessity of medication use based on established criteria. Obtain prior authorization from intermediaries and payers, including managed care companies, insurance companies, and review organizations. Ensure completion of activities that maximize revenue capture for high-cost medications.

Conduct prospective prior authorization services to expedite clinic workflow and enhance patient care by preventing therapy interruptions due to insurance paperwork issues.

Improve patient service experience and Upstate Medical University Hospital retail pharmacy revenue through provision of prior authorization services at Upstate Medical University Hospital clinics.

Observe and understand prescribing trends within Upstate University Hospital clinics to identify areas for improved specialty pharmacy contracting.

Develop an effective working relationship with external entities.

Refer appropriate patients to the Medication Assistance Program (MAP). Identify self-pay patients eligible for enrollment into the MAP and coordinate enrollment with the MAP staff.

Work location may vary to any Upstate pharmacy location within Onondaga County based on operational need.

Minimum Qualifications:

Four (4) years of experience in a similar prior authorization role required. Will also consider candidates with an Associates Degree and 2 years experience in a similar prior authorization role. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required.

Preferred Qualifications:

Experience with medication reimbursement, medications, physician orders and insurance claim submission preferred. Experience with healthcare insurance prior authorization/coding and performing insurance carrier/managed care review preferred. National Pharmacy Technician Certification preferred. LPN preferred.

Work Days:

Monday-Friday, hours dependent on the operating needs of the Outpatient Pharmacy.

Message to Applicants:

Recruitment Office: Human Resources


Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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