What are the responsibilities and job description for the Sales Support Administrator position at Super Micro Computer, Inc.?
Job Summary:
Supermicro is looking for a Sales Support Administrator who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!
Essential Duties and Responsibilities:
• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing
• Assist the sales team with data entry tasks as well as backup for other team members when needed
• Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and to expedite and pending repair orders
• Arrange sales meetings and prepare presentations
• Help process orders, expedite orders, assist on RMA's
• Assist product marketing information for email blasts or other marketing activities with the US office
• Generate sales and forecasting reports on a monthly and quarterly basis
• Support data and orders status collecting
Qualifications:
• High School Diploma required, AA degree preferred
• 1-2 years’ tech industry experience preferred
• Strong attention to detail
• Effective organizational skills
• Excellent communication, presentation, and negotiation skills
• Proven ability to effectively identify and resolve issues
