What are the responsibilities and job description for the Service advisor position at Super Shop Automotive?
Benefits : 401(k)
401(k)
Paid vacation
Employee discount
Health insurance
Training
Paid holidays
Full job description
Super Shop Automotive is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We offer :
- Highly competitive compensation
- Paid training and development
- Medical Benefits
- 401(k) with company match
- Employee appreciation lunches
- Employee bonus for referrals
- Employee discounts
- Excellent culture
- Room for growth
RESPONSIBILITIES :
- Greet customers promptly in a friendly manner.
- Obtain customer and vehicle information.
- Provide excellent customer service to all customers.
- Clearly document all vehicle symptoms as described by the customer.
- Review all current and future vehicle service needs & recommendations with every customer.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently.
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers.
REQUIREMENTS :
- Proven record of achieving exceptional Customer Satisfaction.
- Previous customer service experience.
- Highly skilled in multi-tasking and personal organization.
- Above average energy level.
- A desire for a long term career with a growing organization.
- Personal and professional integrity.
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
Last updated : 2024-11-17
Salary : $60,000 - $100,000