What are the responsibilities and job description for the Account Representative position at Superior Auto, Inc.?
Superior Auto, Inc. is a growing, regional automotive Buy Here, Pay Here dealership that is seeking an Account Representative to join our team. Superior-auto.com
Benefits:
- Flexible work week. No Sunday or late-night retail hours. Dealerships are open 9 am-6 pm Monday-Friday and 9 am-4 pm Saturdays.
- Automatic pay increases after 6 months and 1 year.
- Monthly incentives based on collection rates and dealership sales performance.
- Paid time off includes vacation, holidays, your birthday, sick and personal time.
- Health, dental, and vision insurance.
- 401(k), with company contribution.
- Company-paid life insurance.
What You’ll Do:
- Execute company progressive collections process to ensure customers are making payments on time.
- Communicate regularly with customers to ensure all information is current.
- Be responsible for handling financial transactions throughout the day and daily balancing of dealership cash and credit card accounts.
- Repossessing vehicles from customers that are delinquent in their payments.
- Working with customers to proactively avoid payment issues.
- Making in person contact with customers that are delinquent in payments, in order to secure payments that are due.
- Work with the dealership team to ensure all vehicles and the dealership present a clean, professional and attractive image.
What You’ll Bring:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Ability to communicate effectively
- A valid state driver’s license, with limited moving violations within the last 3 years
- Ability to prioritize schedule when business needs arise
- Ability to react appropriately under pressureProficient computer skills
