What are the responsibilities and job description for the Hotel Night Auditor position at Superior Oasis (Comfort Suites, Days Inn, My Place...?
Seeking an enthusiastic, energetic, competent individual to join our successful and professional team at the Superior Oasis Hotels!! (Comfort Suites, Days Inn and My Place)
POSITION SUMMARY: THIS IS A NIGHT AUDIT FRONT DESK POSITION: 11pm-7am including holidays and weekends. 24-40 hours/week.
MUST BE RELIABLE AND HAVE OPEN AVAILABILITY!!!
DUTIES AND RESPONSIBILITIES:
1. Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
2. Knows room locations, types of rooms available, and room rates.
3. Run End of day process / Night audit process on the Property management software.
4. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records.
5. Tracks room revenue, occupancy percentages, and other front office operating statistics.
6. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
7. Verifies all account postings and balances made during the day by front desk agents
8. Thoroughly understand and adheres to proper credit, and cash handling policies and procedures.
9. Knows how to use front office equipment.
10. Uses proper telephone etiquette.
11. Attends department and hotel meetings.
12. Knows all safety and emergency procedures, is aware of accident prevention policies.
13. Maintains the cleanliness and neatness of the front desk area.
14. Understand that business demands require a flexible schedule.
15. Represents the hotel to the guest throughout all stages of the guest's stay in a professional manner.
16. Company confidentially agreement required
Must be a self-starter and be able to work with minimum supervision, Possess total commitment to guest satisfaction, Team Player Attitude, Communicate well with others both verbal and written, organizational skills, Detail Oriented, Professional appearance and mannerism, Computer Skills.
Must be sales-minded and have good judgement skills.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overnight shift
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $15