What are the responsibilities and job description for the Referral Coordinator for In-Home Care Agency position at Superior Senior Care?
Superior Senior Care (SSC) in Little Rock, AR is looking for a hardworking individual to help coordinate referrals and assist in the management of a busy in-home care business. The position requires scheduling, problem solving, effectively communicating and coordinating referral appointments. It requires clerical tasks, specialized to the changing needs of the in-home service industry.
The referral coordinator must navigate, compromise, and negotiate successful tracking and coordination of referrals. The position requires discretion, independent judgement, and personal initiative; resolution of difficult and complex problems; and mastering of the company’s data management systems.
SSC is Arkansas' oldest and largest caregiver referral agency with over 38 years of experience and offices throughout the state. We are looking for a special person who wants to begin a long career in a rewarding industry.
Ideal applicant would have the following qualities:
-Outstanding customer service skills
-Effective communication skills; verbal, written, listening, and nonverbal
-Computer skills required
-Great organization
-Ability to work in a fast-paced environment
-Ability to take after-hour calls
-Maintain absolute confidentiality of all information pertaining to caregivers, clients, and client’s families
Office hours are Monday through Friday; 8:30a - 4:30p.
*On-call rotation is required.
Job Type: Full-time
Salary: Varies depending upon experience
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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