Front Desk Receptionist

Are you looking to join a high performing, well-established company committed to providing life-changing behavioral health treatment using a team-based approach? Support Incorporated is proud to be that company serving Lincoln, Gaston, Cleveland, and Catawba Counties for almost 20 years. If you are highly motivated with a passion for helping others and strengthening families, we are actively hiring for a Medical Office Assistant to work with our intake, medication management and outpatient therapy departments. This is a full-time hourly position with full benefits.

Support, Inc. is a CARF accredited behavioral health agency serving primarily the child/adolescent population in Gaston, Lincoln, Catawba and Cleveland counties. The services we provide include Outpatient Therapy, School-Based Therapy, Day Treatment, Medication Management, Family-Centered Treatment, Intensive In-Home, Level II Therapeutic Foster Care and Intensive Alternative Family Treatment.

Responsibilities

· Room patients and document all vital information

· Use telehealth platform to complete virtual visits

· Return patient calls and document interaction in patient chart

· Schedule patients

· Front Desk Coverage

· Establish and maintain good rapport with patients and staff

· All other responsibilities as requested

Experience & Skills

· Must be organized, have strong communication skills and be detail oriented

· Must have excellent internal & external customer service skills

· Must have ability to multi-task and prioritize effectively

· Must have ability to work independently and as part of a team

Education

· Education: High school graduate or equivalent required

• Additional skills required: Requires excellent verbal and written communication skills. Strong data entry. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to and enjoy interacting with the public and individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative and have a positive attitude!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: Multiple locations