What are the responsibilities and job description for the Service Department Call Center Representative (BDC) - Puente Hills Nissan - City of Industry,CA position at Surf City Nissan?
Are you a computer-savvy sales professional with great customer service & phone skills? Puente Hills Nissan is seeking qualified and flexible candidates to apply for our Call Center Service Representative position. We’re looking for energetic professionals who have successfully delivered on goals while maintaining the highest customer satisfaction.
As a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads.
Job Responsibilities not limited to:
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· Ability to handle a large volume of phone calls
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· Set daily appointments
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· Follow up with existing and potential customers to generate leads
Qualifications:
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· Customer Service experience
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· Excellent communication skills for contacting and following up on customer inquiries
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Strong telephone, computer, and typing skills.
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Bilingual (Preferred)
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Available to work evenings, weekends, and Holidays.
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Must be 18 years or older and be authorized to work in the U.S
Dealership Commitment:
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· Competitive hourly and commission-based compensation plan
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· Guaranteed base pay
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· Bonuses & Incentives
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· Medical, Dental & Vision
Employment Type:
Full-time