What are the responsibilities and job description for the Support Center Representative position at Surface Experts Franchising?
Surface Experts is a growing franchise system based in Spokane, WA. We currently have 60 franchises around the country and are supporting them from our main office in the historic Steam Plant building downtown Spokane. We have a great small team of customer service representatives that work in our Support Center. We have a great culture of supporting one another and helping our franchise owners succeed. The role we are hiring for is to support our franchises and their customers through the following:
We are looking for a detail oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, check out our website www.SurfaceExperts.com and apply.
- Working with Support Center Team
- Answering inbound calls from customers to book repairs
- Scheduling jobs for technicians
- Assisting franchise owners with admin needs
- Great team company culture - our employees are like family!
- Paid holidays, sick leave, and vacation days
- No nights or weekends
- Repeat customers that are happy with our services and use us often
- Initial and ongoing training
- Advancement opportunities
- Helping small business owners (our franchisees) not just a huge company
We are looking for a detail oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, check out our website www.SurfaceExperts.com and apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.