What are the responsibilities and job description for the Store Associate position at Suzi's Sweet Shoppe?
We are looking for a Store Associate and an Assistant in Chocolate Production to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude with a smile. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
We are willing to train.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/service
- Cross-sell products
- Ensure racks are fully stocked
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Sales Associate or similar role
- Understanding of the retail sales process
- Knowledge of inventory stocking procedures
- Basic math skills
- Track and record inventory
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High School Degree
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Masks are optional for customers and employees. Curbside pickup is available. Common surfaces are sanitized regularly.
Education:
- High school or equivalent (Preferred)
Work Location: One location