What are the responsibilities and job description for the Automotive Service Advisor position at Swamp's Automotive?
Service Advisor/Writer - Up To $100k/yr
Swamp's Automotive
Akwesasne NY
$37,000 - $100,000 a year
Opportunity to make more than $100,000 per year!
We are looking for a Service Advisor who is pleasant, driven and career minded. Our customers are important to us so we want someone who is people oriented, enjoys selling, solving problems and making people happy. This position has the potential to grow into a Manager's position.
We are a busy family owned shop with a great team that is expanding. We have a happy, clean, organized work environment with plenty of room to work and all the tools to do the job right.
We love honest, self-motivated, energetic people that want to work for the best and be the best.
We are a no excuses shop that appreciates your hard work and commitment with excellent pay and generous benefits.
We want someone who is solution-oriented and wants to grow with us to add to our successful team.
If you take pride in your work, want to be the best, want to work in a progressive shop and in a positive environment we WANT YOU to build your future with us!
Job Type: Full-time
Salary: $37,000.00 to $100,000.00 /year
Education: High school or equivalent (Preferred)
Language: English
Automotive Service Advisor Responsibilities:
- Greet customers and scheduling service appointments
- Document customers concerns and comments.
- Write service orders and descriptions of problems and repairs
- Translate customers’ repair problems into standard repair terminology
- Explain repairs to customers and review service history
- Test-drive vehicles to confirm service repairs.
- Provide accurate estimates of the cost and time needed for repairs.
- Handle customer complaints making sure to keep our customers satisfied.
- Coordinate parts ordering and follow up appointment with customers.
- Provide the highest levels of customer service in order to retain clientele.
Service Advisor Qualifications
- Service advisor/writer experience required
- Valid driver's license and clean driving record
- Professional appearance and attitude required
- Ability to multitask and stay focused in a fast paced environment
- Must be reliable and punctual
Job Type: Full-time
Pay: $56,787.51 - $89,563.34 per year
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Day range:
- Monday to Friday
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Hogansburg, NY 13655: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $56,788 - $89,563