What are the responsibilities and job description for the Order Entry Specialist position at SWD INC?
About Us:
SWD Inc. opened for business in March 1980 with three employees in a 9,000 sq. ft. leased facility and began black oxiding, cleaning, and pickling operations with used equipment. In late 1980, the company began passivating stainless steel and in 1981 purchased Fastener Sorting Corporation. Today, a recognized leader in the Metal Finishing and Fastener Sorting fields, SWD Inc. has over 200 employees and runs three shifts per day in its 165,000 sq. ft. facility just west of Chicago in Addison, Illinois.
Note: SWD is a Drug-Free workplace. All job offers are contingent on the successful completion of a Background Check, Drug Screen, and Pre-Employment Physical.
What We're Seeking:
SWD Inc. is in the process of adding 3 new lines to our production departments and is expanding our Addison, IL. facility. That means we are growing, and growing fast! We are seeking a full-time Order Entry Specialist. This is a full-time role!
Responsibilities/Duties:
• Responsible for interpreting and entering all incoming purchase orders into the computer system
• Generate and distribute shop orders
• File original purchase orders
• Contact customer for weight or process differences
• Issue and distribute hot list at the end of each day
• Maintain a clean and safe work environment.
• Practice safe work habits, following outlined policies and procedure.
• Reviewing and comprehending Shop Orders
• Be aware of SWD Inc. Company's policy and procedures, including the quality system as defined by ISO-9001, ISO-14001, and ISO-17025 and outlined in the SWD Inc.'s quality, environmental and laboratory systems policy, and procedure manuals
Education/Work Experience
• Associate’s or Bachelor’s degree is preferred
• At least 2 years of customer service or office experience
• Manufacturing experience is a plus
Necessary Skills:
• Excellent reading and writing skills in English, in addition to basic math skills
• Excellent interpersonal and customer service skills
• Ability to handle confidential information
• Ability to prioritize tasks and manage time efficiently to meet deadlines
• Capability to identify and resolve issues through analytical thinking
• Proficient with Microsoft Office Suite or related software
Physical Requirements:
• Sitting and Computer Use: Frequent extended periods sitting at a desk and using a computer
• Manual Dexterity: Regular use of hands for typing, filing, and operating office equipment
• Lifting: Occasional lifting of office supplies and files, up to 20 pounds
• Vision: Good vision (with or without corrective lenses) for computer work and reading documents
• Mobility: Ability to move around the office for various tasks
• Stress Management: Capability to handle typical office stress and multitasking
