What are the responsibilities and job description for the Mobile Area Event Staff position at Swetman Security Service Inc?
Job Summary:
The Event Security Officer is responsible for maintaining a safe and secure environment for guests and property owners during events. Primary duties include conducting bag checks, enforcing access control, and applying safety protocols and company procedures. This position requires a professional demeanor and a strong focus on delivering superior customer service to ensure a positive guest experience.
Essential Job Duties and Responsibilities
The following duties are required to meet the minimum expectations of the Event Security Officer position. Additional responsibilities may be assigned as needed:
Assist with all aspects of event-day preparation and execution.
Control access to venues by scanning tickets, verifying wristbands/badges, and directing event traffic.
Screen guests upon entry through bag checks, hand wands, metal detectors, and ID verification.
Monitor key checkpoints to prevent unauthorized access and protect guests, staff, and venue assets.
Respond promptly to crowd control issues and escort disruptive individuals when necessary.
Understand and follow venue-specific policies, procedures, and regulations.
Greet and interact with guests in a professional and courteous manner at entrances, aisles, concourses, and other key areas.
Offer clear directions and helpful suggestions to enhance the overall guest experience.
Qualifications and Education Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or experience necessary for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years of age or older.
Must successfully pass a background check and drug screening.
Must be able to use good independent judgment and discretion in various situations.
Must possess outstanding oral and written communication skills.
Physical Requirements
This position requires a range of physical abilities to ensure the Security Guard can perform essential duties effectively and safely. The candidate must be able to:
Stand or Walk for Extended Periods: Remain on foot for prolonged periods, including patrolling both indoor and outdoor areas with uneven surfaces.
Climb Stairs: Frequently ascend and descend stairs to inspect multi-level facilities.
Lift and Carry: Lift and carry up to 50 pounds as needed to move or secure equipment and assist in operational tasks.
Physical Endurance: Tolerate exposure to various weather conditions during outdoor patrols, including heat, cold, rain, and wind.
Manual Dexterity: Operate security equipment such as radios, flashlights, keys, and locks with accuracy and ease.
Run or Move Quickly: Respond swiftly to emergencies or incidents, including the ability to sprint short distances when necessary.
Physical Stamina: Work long hours, often during night shifts, while maintaining focus, alertness, and the ability to calmly de-escalate tense or stressful situations.
Kneeling and Bending: Kneel, crouch, and bend as required to inspect low-clearance areas, secure entry points, or assist during emergency situations.
Vision and Hearing: Maintain strong visual and auditory acuity to monitor surroundings, detect suspicious activity, hear alarms, and respond to sounds of distress or communication devices.
