What are the responsibilities and job description for the Parts Specialist position at Swiderski Equipment?
Swiderski Equipment, one of Wisconsin’s premier and long-established agriculture and construction equipment dealerships, is seeking a full-time Parts Specialist. We are interested in enthusiastic, self-driven individuals to join our team. The Parts Specialist is an essential part of our team as they are responsible for finding knowledgeable solutions to both internal and external customer’s needs. Parts Specialists are expected to provide outstanding customer service to our customers while maintaining productivity and profitability for the dealership.
What You’ll Do:
- Sell and order parts for customers at the counter and over the phone. Customers may include external or internal customers
- Receive, ship, and store parts and freight
- Read and interpret parts diagnostics and diagrams
- Responsible for point-of-sale invoicing, repair and internal parts orders, and orders for vendors.
- Assists in performing physical inventory counts on a regular basis, complete physical inventory annually
- Maintain a clean and organized parts storage area, parts counter and showroom display area
- Participate in all training programs to keep current on new product updates and enhance knowledge on all processes
What It Takes:
- Ability to multi-task and transition easily between the parts inventories of multiple lines of equipment
- Exceptional customer service and communication skills
- Strong critical thinking skills
- Keen ability to promptly and skillfully solve problems
- Detail-oriented with strong ability to multi-task and prioritize projects
- Ability to work extended hours during the week and on weekends
- Must be proficient with computers
* Prior experience working in a parts department and/or in the ag equipment field is highly desired. Agriculture experience or background is preferred.
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What You’ll Get
- Job related training and development
- Above average pay
- Benefits package including medical, dental, vision and 401K plan with company match
- The chance to work for a long-standing family business that is the best in the industry.