Assistant Residential Health Club Manager

SUMMARY

As an Assistant Health Club Manager, you will help organize, schedule, and provide direct daily support to the Gym/Pool Facility. In this role, you will assist the Health Club Manager in ensuring that team members can effectively prevent and respond to aquatic emergencies, as well as effectively enforce facility policies with a focus on stellar customer service. You will be a senior point of contact in escalated situations and will be responsible for reporting to the Health Club Manager with operations updates in their absence.

ESSENTIAL DUTIES

• Complete projects and tasks assigned by the Health Club Manager by set deadlines

• Maintain a prompt and reliable line of communication with the Health Club Manager

• Consult with the Health Club Manager and request approval for anything that may majorly impact the facility, the facility's operations, or relations with the facility's contractors

• Assist in managing scheduling for the facility

• Serve as the point of contact/escalation for all team members and residents in the absence of the Health Club Manager

• Assist in managing day-to-day operations of facility

• Assist in managing and ensure consistency of employee disciplinary process, including timely resolution and documentation

• Assist in collecting unpaid balances from facility members

• Perform other related duties as assigned

QUALIFICATIONS

Minimum

• High school Diploma or equivalent required

• Work a minimum of 3 day a week and have 1 day of weekend availability

• Must possess (or be able to obtain within first ninety days of employment) required certifications through StarGuard Elite (CPR, AED, and first aid)  

Preferred

• Possess or in the process of receiving a bachelor's degree or equivalent

• Three to five years relevant experience in the Customer Service or Lifeguard Services industry preferred

Physical

• Ability to operate all equipment necessary to perform the job and to move or lift up to 50 pounds

• Ability to assist in the instance of a water rescue

Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.