What are the responsibilities and job description for the Ramp Lead Agent position at Swissport?
Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 40,000 dedicated professionals, serving over 650 client companies at 180 stations in 38 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Consider being a part of an organization that has earned recognition as Air Cargo Handling Agent of the Year for consecutive years in a row and has been rewarded Ground Handling Agent of the Year and received the Cargo Africa Award for the second time in a row. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
Job Summary
Shall lead and direct the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets and load/unload A/C per customer instructions. Capable of operating all equipment as well as performing some staff duties. Working manager of a group of ramp agents and shall assist them in performing duties.
- Load/unload processes per customer/Swissport/FAA guidelines.
- Ensure Safety and Integrity of Customer and Swissport assets during operations.
- Ensure image and professionalism are displayed at all times by staff.
- Maintain a discipline work environment per company riles and regulations
- Manage baggage make up process according to airline specifications
- Lead all agents performing all stated above
- Other duties as assigned
- Should posses some lead experience
- Valid driver's license
- Good communication skills
- Minimum 1 year experience in the field
- Must be able to work in inclement weather
- Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
- Excellent Health & Safety awareness
- Lift heavy objects that could reach 70 pounds (32 kilograms)
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.