What are the responsibilities and job description for the IT Services Manager position at Symmetry I.T.?
Company Description
Symmetry IT provides Technical Support for medium and large Business. We offer custom support solutions that are tailored to our clients.
Job Description
- Serves as the technical and communications for our clients. Provides communications, initiatives, needs assessments, etc.
- Identifies opportunities for upgrade or improvement of systems.
- Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software.
- Provides senior level technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery.
- Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Helpdesk and in accordance with established SLAs.
- Project management development and coordination.
- Monitors security compliance in accordance with IT standards, policies and procedures.
Qualifications
- 5 Years experience working in a formal corporate setting.
- Knowledge of Microsoft products, Azure, Google Cloud, VMWare, Microsoft 365, Cisco and HPE Networking.
- Working knowledge of LAN technologies (VLAN, Port-security, STP)
Additional Information
All your information will be kept confidential according to EEO guidelines.
You must pass the following:
Background check
Drug test
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