What are the responsibilities and job description for the SaaS Support Lead/Manager position at SymphonyAI?
Introduction SymphonyAI Media is now hiring a SaaS Support Lead to join our team in Denver, Colorado! This is an excellent opportunity to join SymphonyAI Media as the SaaS Support Lead / Manager, responsible for owning and scaling all customer support operations for our enterprise SaaS platforms. This role will lead a global support organization, including a distributed support team in India, and serve as a critical interface between customers, Product, Engineering, and Managed Services. Our Saa