What are the responsibilities and job description for the Territory Business Manager position at Syneos Health Commercial Solutions?
Overview
For more than 40 years LifeScan has advanced glucose management and diabetes care with pioneering technologies and new products defined by simplicity, accuracy and trust.
Through partnerships with industry leaders, we will usher in the next wave of personalized health and wellness experiences that engage people with diabetes and related conditions to live their best lives.
New breakthroughs are critical to the future of diabetes care. LifeScan is already working to bring you the next important advances in diabetes care. Our development of new technology and manufacturing of innovative blood glucose monitoring devices has made our OneTouch® systems the #1 most prescribed brand by Endocrinologists and Primary Care Physicians. These kinds of advances will continue to help eliminate barriers and let patients live life how they choose.
Responsibilities
With minimum supervision, the Territory Business Manager is responsible for representing our clients products within a defined sales territory. Applies a range of consultative selling skills and in‐depth clinical and product knowledge to drive business results and build support for our clients portfolio of products. Identify and partner with stakeholders who impact healthcare decision making at the local level, including healthcare providers, physician networks, hospitals, IDNs, and large employer group; be able to apply an in-depth understanding of the industry's current healthcare and patient practices and emerging trends to develop the territory's unique business opportunities. You will:
- Responsible for developing and executing a sales plan that drives the sale of LifeScan products within a defined sales territory.
- Applies a range of consultative selling skills and in‐depth clinical and product knowledge to drive business results and build support for the LifeScan portfolio of products.
- Identifies and partners with stakeholders who impact healthcare decision making at the local level, including healthcare providers, physician networks, hospitals, IDNs, and large employer groups.
- Implements brand marketing strategies and tactics at the local level, and execute managed care pull‐through and push‐through strategies.
- Identify new leads and develop up-sell and expansion sales opportunities that enhance LifeScan's key performance indicators
- Work closely with customer service, operations, billing and clinical operations teams to identify process improvement opportunities consistent with company objectives
- Manages and maintains expense and promotional budgets for the territory within guidelines
Job Requirements
Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:
- Bachelor's Degree Required
- 2 years prior healthcare sales is the preference and/or 2 years of outside/field B2B (business to business) sales experience
- Recent experience in the geography (local market knowledge/existing relationships) highly preferred
- Ability to communicate with high impact
- Strong and successful healthcare launch experienced preferred
- Diabetes knowledge and experience is a plus - not required
- Knowledge/experience with "pull-thru" and specialty pharmacy is a plus
- Ability to sell "clinically" - able to discuss products and complex disease state(s)
- Documented successful sales track record
- Excellent communication skills - verbal and written
- Ability to execute a sales plan
- Ability to manage a territory budget and function in a fast-paced emerging company environment
- Must reside within the assigned region, have the ability to travel 40% executing field sales activities within the assigned region, and attend local and regional business meetings
Competencies:
- Significant experience in building and maintaining strategic relationships with customers through trust & credibility
- Consistently demonstrates initiative, self-motivated with strong performance orientation; expert selling skills including customer engagement & relationship building success; ability to learn quickly and apply disease state and product knowledge; organizational skills; strong communication and listening skills; ability to work independently and as a team member; advanced business acumen skills
- Proven multi-tasking and project planning skills; the capacity to work in a fast-paced environment, as well as the ability to contribute creative yet practical solutions to problems
- Must show good judgment and convey professionalism when dealing with clients and challenging situations
- Flexibility/Adaptability to handle working in a growth stage company environment
- Ability to build new processes and learn new skills quickly
Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.
I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.
IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health's vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients' demands.
At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
As a healthcare company we have an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless an exemption can be confirmed based on a medical condition or sincerely held religious belief. Submission & Approval of an Exemption does not guarantee that an exemption can be accommodated.
LifeScan companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
