Program Manager

TITLE: Program Manager

LOCATION: New York, NY (Tues-Thurs in the office. Monday & Friday remote)

ANTICIPATED DURATION: 8 months

This role also supports the Android Security and Privacy Team/SPADE (Strategic Programs for Android Defense Enablement) in its mission to protect the Android ecosystem. They collaborate with industry organizations to establish security and privacy standards, and partner with internal teams to develop compliant products.

Project Management:

1. Work with project leads to maintain project plans and deadlines and provide status reporting
2. Work with the engineers and lab to coordinate various certification/validation testing
3. Conduct the regular checkups and update the progress made by the team
4. Draft slide deck based on progress
5. Maintain program adoption tracking against OKR metrics/goals
6. Drive certification (1P& 3P) adoption via developer outreach and marketing activities (case studies, one-pagers, direct comms)
7. Manage lab Working Group meetings by providing active note-taking, agenda setting, and driving deliverables across all members

Standard Organization/consortium participation:

1. Maintain updated documentation of the reports/tech specs for the critical products
2. Draft and maintain schedules for the standards meetings that the team participates in
3. Create and maintain detailed documentation of all processes and contact information necessary for the services.
4. Draft Process documentation for internal business teams to review

Technical Writing:

1. Write help content based on user needs with limited resources
2. Edit current help content using Google style guidance
3. Collaborate with subject matter experts to ensure content is accurate
4. Work with stakeholders to maintain project plans and deadlines
5. Maintain the highest levels of technical writing practices including clean and modular documentation/communications.
6. Gather newsletter content submissions and structure content with a clear narrative focus that hooks reader's interest
7. Adhere to basic writing best practices to keep newsletter content concise and meet privacy requirements
8. Collaborate with website owners to maintain content accuracy

Program Manager Responsibilities:

• Program Execution: Drive the successful completion of well-defined projects and processes, ensuring timely delivery of team objectives.
• Stakeholder Alignment: Foster collaboration and consensus among stakeholders, effectively managing expectations and addressing challenges.
• Program Governance: Support established program governance frameworks, including data collection, analysis, and reporting.
• Program Planning: Develop comprehensive program plans, outlining phases, tasks, dependencies, and risk mitigation strategies.
• Process Execution: Efficiently execute existing team-level projects and processes, working closely with experienced program managers.
• Progress Monitoring: Track project progress, identify potential risks, and implement mitigation measures.
• Communication: Clearly communicate project status, risks, and decisions to stakeholders.
• Data Management: Centralize project information, including stakeholders, plans, objectives, tasks, risks, schedules, and dependencies.
• Objective Prioritization: Collaborate with stakeholders to define and prioritize project objectives, ensuring alignment with overall program goals.
• Task Estimation: Estimate task durations and allocate resources effectively to meet project deadlines.
• Schedule Alignment: Ensure project schedules and dependencies are coordinated to support project objectives.

Program Manager Requirements:

1. Coordinate with program stakeholders to ensure alignment with the program's goals and timeline.
2. Drive regular engagement with team members to discuss progress, challenges, and solutions.
3. Track and monitor key performance indicators (KPIs) to assess the program's progress.

Program Manager Mandatory Skills

• BA/BS Degree
• 2 years of minimum experience managing projects
• Experience in Communication Management, Execution, and Governance, Planning, and Stakeholder Management
• Experience in handling cross-functional teams consisting of business and technical resources
• Experience using various project delivery methodologies (Agile, Waterfall, hybrid) and tailoring the approach for program success
• Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms, Sites)

Program Manager Preferred Experience:

• Experience with Mobile applications
• Security/privacy background, standards participation/development

The hourly pay rate range for this position is $50.39 to $59.26 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to dreeves@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.